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West Cluster Children Centres

West Cluster Children’s Centre

The west cluster has two children’s centres

West Children’s Centre is made up of Ranikhet as the hub and Battle library as the satellite

Ranikhet Children’s Centre , Spey Road Reading RG30 4ED; Tel: 01189375221; email: Reading.ChildrenCentres@brighterfuturesforchildren.org

The Children's Centre in Reading provide families with children under 5’s with access to a range of services and support in their local area. This includes:

  • Meeting other new parents
  • Support for new parents
  • Advice on your child’s health with services such as child health clinics and breastfeeding or healthy eating support.
  • Family support like parenting classes, first aid courses
  • Information and advice on benefits, work and training

The West Cluster Children’s Centres provide childcare, early education, adult education health visitor support, community midwives and family support services. 

We support SEN children as we are inclusive in all of our sessions that are offered across West Cluster Children’s Centers.

The cluster provides Speech and language drop-ins for parents and speech therapists support activities that are delivered across the centers.

Local Offer

  • West Reading Cluster support SEN children and their families through our F.A.M.I.L.Y groups with specialist support, advice and guidance for parents/carers
  • Speech and language therapy drop ins run from Ranikhet and Battle Library for parents to attend if they have any S&L concerns for their child.
  • Health visiting teams are delivering child health reviews and child health clinics for help and support from Ranikhet and Battle Library
  • Families and settings can refer into CSPoA for any early help support: www.reading.gov.uk/childrensreferralform or contact Tel: 0118 9373641
  • Reading Children’s centres provide a universal service in partnership with health to support parents both antenatally and postnatally. New parents groups are delivered to support parents/carers with children under 1 year old.  Information is provided on sleep, weaning, behaviour, toilet training, routines and behaviour.
  • Targeted services in Reading Childrens’ centres are offered on a 1-1 basis through parenting support and various groups.

 

Last reviewed June 2019.

Is your service accessible? (consider in general terms how you make your service accessible, in addition to any specific premises issues)

Reading’s children’s centres are mostly located in single storey buildings. There are wide access points and ramps to facilitate wheelchair users. Disabled toilet and change facilities are available. We do deliver from a number of community buildings as part of our outreach service so it is advisable to check with individual cluster programmes for a specific access query as provision differs from site to site. 

What are the eligibility criteria for your service? (please include any age restrictions, types of need catered for etc)

Reading’s children’s centres provides universal services for pregnant mothers and families where there are children under the age of 1 year old . For activities in the local area for toddlers and children 2-5 years please see (toddler groups)   

Specific guidelines around age ranges and restrictions can be found on individual cluster programmes. Targeted family support and parenting is available via referrals. To refer please CSPoA

How are referrals/applications made to your service? (include details of who can refer/apply and referral and application process)

Contact the Children's Centre for information on new parents groups and support for families with children under 5 years old. For specific support around budgeting and parenting please refer via CSPoA 

Are there any charges?

There are no charges for the under 1’s groups although some have a suggested donation 

Inspection outcomes/quality awards

Reading’s children’s centres are inspected by Ofsted as part of the wider Social care service in RBC.

Feedback and complaints procedure

In the first instance we ask that you speak to staff present or the children’s centre manager if you have concerns or a complaint to make.

Should you feel that your complaint has not been adequately dealt with then there is a complaints procedure for Brighter Futures for Children. Please see link below.

https://brighterfuturesforchildren.org/about/compliments-and-complaints/

How will I know my child will be safe using this service?

Reading’s children’s centres are committed to safeguarding children.

We have robust and safeguarding policies and procedures which ensure that we safeguard and promote the welfare of children effectively. Staff and volunteers understand that it is every child’s basic right to feel safe, secure and protected from any situation or practice that may cause them harm.  We recognise our legal and ethical duty to promote the well-being of children at the centre and take appropriate action where we have concerns.

Copies of our policies are procedures are readily available to share. 

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