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Prince's Trust ~ Get Into Customer Services ~ Great Western Railways (GWR)

The Prince's Trust and Great Western Railways are running a 4-week employability programme for young people who are interested in working within the customer service industry. The programme starts Monday 29th July 2019.

What’s in it for me?

  • Receive first class customer service and professional skills training – much of which takes place out of the classroom (e.g. on-train)
  • Work experience in a range of railway station roles (Paddington & Reading)
  • Strengthen your teamwork skills, communication abilities and confidence
  • Improve your CV, job application technique and interview skills
  • Achieve a Level 2 food hygiene certificate
  • Receive a course completion certificate and a learning passport recording your achievements
  • Get support in applying for suitable positions with GWR
  • Get access to six months' of support after the 4-week programme to help you find a job
  • Travel expenses are reimbursed, lunch is provided, and the course doesn’t affect your benefits

We are holding a Taster Day (find out more and sign up) 12th July 2019. If you think this amazing opportunity might be for you get in touch now!

Please note that photo ID and documents will be needed to complete security checks and there will be a mandatory drugs and alcohol test prior to the course starting.

Who to contact

Contact Name
Sabrina Ruan
800 842 842
07771 625009

Time / Date Details

When is it on
Taster Day Friday 12th July; Course Starts Monday 29th July 2019
Time of day

Other Details


Referral required

This information has been collected from third party providers therefore the Reading Services Guide, Reading Borough Council (RBC) and Brighter Futures for Children (BFfC) cannot accept responsibility for the accuracy of this information and recommends that parents, carers, young people, residents and professionals check with providers regarding DBS (Disclosure & Barring Service) and OFSTED registrations and CQC registrations. Information collected by Reading Service Guide; is used solely to implement and supply the Family Information Service (FIS), Special Educational Needs & Disabilities - Reading's Local Offer, Adults & Carers Support Group and Reading Youth.