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Royal Berkshire Hospital Learning Disability Co-ordinator

Service is delivered to all adult patients (over 16) with a learning disability

The Learning Disability Liaison Nurse is a central contact at the hospital for families, service users, carers, community health and social welfare professionals and housing providers.

The LD liaison nurse:

  • Facilitates reasonable adjustments for people with a learning disability who are using either in-patient or out-patient services at the hospital.
  • Provides advice and support to staff within the hospital about how best to meet the needs of patients with a learning disability while they are using the services here.

The Trust has a bleep system for patients and carers attending out-patient clinics at the Royal Berkshire Hospital. Clinic staff will try to fast track learning disability patients through but this isn’t always possible. General out- patients have their own bleeps – carers need to ask at reception in those clinics. For any of the other clinics, a bleep can be collected from the PALS office on level 2, behind Main Reception. More information on the Trust website.

There are a series of easy read leaflets available explaining some of the more common investigations that we do here and information also about some departments. These can be accessed from the Trust website.

Easy read information about other investigations, conditions and treatment can also be provided on request.

Who to contact

Telephone
Learning Disability Liaison Nurse 0118 322 8159
Website
Royal Berkshire Hospital Website

Where to go

Name
Royal Berkshire Hospital
Address
London Road
Reading
Postcode
RG1 5AN
Notes

Full disabled access available, reasonable adjustments are made to allow for the particular needs of individuals with learning disabilities.

 

‘All about me’ books are provided to patients who have learning disabilities to support their individual needs. These are completed by the patient and/or family/ carers.

 

Easy read information available in hard copies and on the Trust website

 

The Trust has a Changing Places toilet situated at the main entrance of Royal Berkshire Hospital

Time / Date Details

When is it on
Monday – Friday 9am-5pm

Other Details

Costs

Is there a charge for
using this service?
No

Availability

Age Ranges
16 +

Local Offer

Local Offer Age Bands
Transitions to Adulthood (16+)
SEN Provision Type
Universal

General Provider Response

Is your service accessible?
Monday – Friday 9am-5pm Full disabled access available, allow for adaptations to meet needs of learning disabilities etc. ‘All about me’ books are provided to patients who have learning disabilities to support their individual needs. These are filled in by the patient and carers.
What are the eligibility criteria for your service?
Patients can be referred if they have a learning disability.
How are referrals/applications made to your service?
Referrals are made by self referral, families / carers, ward staff and other services outside of the Trust
Funding
NHS
Charges
No
Inspection outcomes/quality awards
Care Quality Commission inspection during Sept – Dec 2017: Services throughout the whole organisation ranked as either ‘good’ or ‘outstanding’. Royal Berkshire Hospital ranked as ‘outstanding’
Feedback and complaints procedure
We regularly seek feedback from parents/carers. This feedback is audited to build and improve our services. Complaints procedure is available on the Royal Berkshire Hospital Website. Support is available from the patient advisory Liaison Service (PALS) should you wish to make an enquiry.
How will I know my child will be safe using this service?
The Royal Berkshire NHS Foundation Trust is committed to providing the highest quality of care for children and young people and considers the safeguarding and protection of children to be a high priority throughout the organisation. Safeguarding the welfare and wellbeing of all children and young people who use our services, including those with special educational needs and disability is essential to providing health care; this includes protecting their health, human rights and ensuring they are free from harm, abuse or neglect. ‘The action we take to promote the welfare of children and protect them from harm is 'everyone’s responsibility’ • The Trust meets statutory requirements in relation to Criminal Records Bureau checks • Child Protection Polices and systems are up to date and robust including processes for flagging up children who miss outpatient appointments and a system for flagging children for whom there are child protection/safeguarding concerns. • There is a Board level Executive Director lead for safeguarding • Named professionals are clear about their roles and have sufficient time and support to undertake them. • There is a rolling programme of training within the Trust to ensure that all eligible staff are appropriately trained

This information has been collected from third party providers therefore the Reading Services Guide and Reading Borough Council cannot accept responsibility for the accuracy of this information and recommends that parents, carers, young people, residents and professionals check with providers regarding DBS (Disclosure & Barring Service) and OFSTED registrations and CQC registrations. Information collected by Reading Service Guide; is used solely to implement and supply the Family Information Service (FIS), Special Educational Needs & Disabilities - Reading's Local Offer, Adults & Carers Support Group and Reading Youth.

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