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Royal Berkshire Hospital - Wheelchair Clinic

West Berkshire Wheelchair Service provides wheelchairs and specialist seating services to the population of West Berkshire.  We provide services for clients with long-term neurological conditions including Multiple Sclerosis (MS), Motor Neuron Disease (MND), Muscular Dystrophy (MD) and brain injury, and also for those affected by conditions such as Osteoarthritis and Rheumatoid Arthritis and for clients who have amputations or other significant walking difficulties.

We also provide specialist paediatric services for children with posture and seating needs including clients with Cerebral Palsy; developmental delays; learning disabilities and motor function deficits.

We have close links with the Neurological Rehabilitation Unit and the Dingley Child Development Centre.

Clients are seen in the most appropriate location for assessment whether it be the ward , Wheelchair Clinic, own home, community hospitals or special schools.

Therapists work closely with clients to assess their requirements for wheelchair provision, including children who require specialist seating and buggies.

We provide advice and training for users in their equipment, including powered wheelchair training.

We provide specialist seating for those with complex needs and run a monthly custom made seating clinics.

We also provide specialist pressure relief care.

Wheelchairs are issued from the department for patients on the wards and in community hospitals who require wheelchairs for prompt discharge.

The wheelchairs are provided on a loan agreement that should the chair no longer be required, it will be returned to the wheelchair clinic.

Our staff are experienced in the assessment and provision of wheelchairs; keeping up to date on evidence based practice by attending regular product awareness training sessions as well as the annual posture and mobility group meeting.

 

Who to contact

Telephone
0118 322 6706
E-mail
name@email.com
Website
Royal Berkshire Hospital Website

Where to go

Name
Royal Berkshire Hospital
Address
London Road
Reading
Postcode
RG1 5AN

Time / Date Details

When is it on
Clinic telephone hours are open from: 08:30 – 16:00 (Appointment only service)

Other Details

Costs

Is there a charge for
using this service?
No
Wheelchair accessible?
Yes

Local Offer

Local Offer Age Bands
Transitions to Adulthood (16+)
Early Years (0-4 years)
Primary (4-10 years)
Secondary (11-16 years)
Needs Level
High
SEN Provision Type
Specialist
Local Offer Updated
04/05/2018

General Provider Response

Is your service accessible?
There is wheelchair access to the building. An interpreter can be booked with prior notice. Transport is usually booked by the Referrer
How are referrals/applications made to your service?
Patients are referred by GPs and hospital doctors
Funding
NHS
Charges
No
Inspection outcomes/quality awards
Care Quality Commission Inspected the Trust in February 2018 and awarded "Good"
Feedback and complaints procedure
We regularly seek feedback from parents/carers. This feedback is audited to build and improve our services. Complaints procedure is available on the Royal Berkshire Hospital Website. Support is available from the patient advisory Liaison Service (PALS) should you wish to make an enquiry.
How will I know my child will be safe using this service?
The Royal Berkshire NHS Foundation Trust is committed to providing the highest quality of care for children and young people and considers the safeguarding and protection of children to be a high priority throughout the organisation. Safeguarding the welfare and wellbeing of all children and young people who use our services, including those with special educational needs and disability is essential to providing health care; this includes protecting their health, human rights and ensuring they are free from harm, abuse or neglect. ‘The action we take to promote the welfare of children and protect them from harm is 'everyone’s responsibility’ • The Trust meets statutory requirements in relation to Criminal Records Bureau checks • Child Protection Polices and systems are up to date and robust including processes for flagging up children who miss outpatient appointments and a system for flagging children for whom there are child protection/safeguarding concerns. • There is a Board level Executive Director lead for safeguarding • Named professionals are clear about their roles and have sufficient time and support to undertake them. • There is a rolling programme of training within the Trust to ensure that all eligible staff are appropriately trained

This information has been collected from third party providers therefore the Reading Services Guide, Reading Borough Council (RBC) and Brighter Futures for Children (BFfC) cannot accept responsibility for the accuracy of this information and recommends that parents, carers, young people, residents and professionals check with providers regarding DBS (Disclosure & Barring Service) and OFSTED registrations and CQC registrations. Information collected by Reading Service Guide; is used solely to implement and supply the Family Information Service (FIS), Special Educational Needs & Disabilities - Reading's Local Offer, Adults & Carers Support Group and Reading Youth.

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