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Coronavirus

Due to the rapidly changing COVID-19 situation, some of the organisations listed on here are still in the process of posting service updates. Many phone lines and websites are still available, but some contact details have changed. Try the organisation's own website if you're having difficulty getting through.

If you have any queries, please email us at dos@reading.gov.uk or fis@reading.gov.uk

Crossroads Care Reading - Can Do It Club Monday 10am - 3.00pm

The Can Do It Club is at at The Kirby Rooms, St Lukes Church, Englefield Road, Theale, RG7 5AS.  The group  provides an enabling, welcoming and supportive environment to carers and people with care needs through involvement in meaningful activities, physical and emotional support, promoting independence and wellbeing in a safe environement.  

We provide opportunities to socialise and encourage carers and their loved ones to achieve their aspirations through a range of activities and outings. 

The service is free to family carers and their loved ones living in the Reading area.  Any outing will incur a charge to cover the cost of activity and transport.

Activities

 include:

  • Community visits
  • Yoga/Tai-Chi
  • Walks
  • Art and crafts
  • Games
  • Music
  • Picnics
  • Day trips
  • Pets as therapy visits
  • Participating with other community groups/activities.

Who to contact

Telephone
0118 945 4209       
E-mail
admin@readingcrossroads.org
Website
http://www.readingcrossroads.org

Where to go

Name
Kirby Rooms, St Lukes Church
Address
Englefield Road
Theale
Reading
Postcode
RG7 5AS
Notes

There is disabled access and facilities

Time / Date Details

When is it on
Mondays 10.00am - 3.00pm
Time of day
Morning
Afternoon
Session Information
10.00am - 3.00pm

Other Details

Costs

Is there a charge for
using this service?
No
Details
Outings and events away from the venue will incur costs for entrance fees and travel. For clients living outside the Reading Borough area a charge of £35 per day applies.
Wheelchair accessible?
Yes

Availability

Referral required
Yes
Referral Details

The Can Do It Club operates an open referral system.  Referrals are welcomed by phone or email.

Other notes

The group offers a range of activities and events throughout the year.  We welcome feedback  and suggestions from our carers and their loved ones

Local Offer

Contact Name
Bernadette O'Rourke
Contact Telephone
0118 9454209
Contact Email
bernadetteorourke@readingcrossroads.org

General Provider Response

Is your service accessible?
Disables access and facilities
What are the eligibility criteria for your service?
Resident in the Reading area. You must be a carer- a carer is anyone who cares, unpaid, for a friend or family member who due to illness, disability, a mental health problem or addiction , cannot cope without their support. Assessment required prior to access.to ensure suitability. ( Don't be put off by the word assessment as it's an opportunity to discuss your needs) We are unable to accept referrals at this time If equipment is required for mobility transfers, such as rotunda, or hoist. Transport - your must make your own transport arrangements to and from the venue. You or your loved one must be over 18 years of age. Booking system is in operation
How are referrals/applications made to your service?
Self referral by phone or email. Assessment We welcome pre-arranged visits to the service. Eligibility based on assessment, suitability and capacity.
What is your service standard for responding to referrals/accessing services?
Reading Crossroads office is open Monday to Friday 9.00 a.m. to 5.00 p.m. We are able to respond to telephone referrals during office hours. Email referrals 24 hours within the working week.
Funding
Local Authority
Charges
No
Details of charges
Charges are incurred for activities outside the venue. This includes entrance fees and transport costs.
Inspection outcomes/quality awards
Our service is regulated by CQC . We were last inspected in December 2015 and are deemed Good in all areas. Please go to the CQC to read our report - www.cqc.org.uk in the search box type Reading Crossroads.
Feedback and complaints procedure
Contact the office on 011899454209 If you make a complaint in person or on the telephone, we will: • make a written record of your complaint • Provide you with copy of the written record within three working days. Your complaint will normally be: • acknowledged in writing within three working days • responded to within 20 working days. All complaints will be fully recorded and investigated by a person with sufficient seniority to resolve the issue. Your complaint will be dealt with in the strictest confidence. However, if your complaint concerns a member of staff, the person concerned will normally be informed unless you specifically request otherwise, although this may limit the extent of further investigation. You will be kept informed about the progress of our investigation or you can contact the Complaints Manager at any time for an update.
How will I know my child will be safe using this service?
We have robust recruitment procedures including interview, DBS check, and care certificate training. Our staff work in accordance with our code of conduct, health and safety, and safeguarding policies. We are externally regulated and inspected by CQC. We undertake internal quality audits.

This information has been collected from third party providers therefore the Reading Services Guide, Reading Borough Council (RBC) and Brighter Futures for Children (BFfC) cannot accept responsibility for the accuracy of this information and recommends that parents, carers, young people, residents and professionals check with providers regarding DBS (Disclosure & Barring Service) and OFSTED registrations and CQC registrations. Information collected by Reading Service Guide; is used solely to implement and supply the Family Information Service (FIS), Special Educational Needs & Disabilities - Reading's Local Offer, Adults & Carers Support Group and Reading Youth.

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