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Autism Berkshire - Helpline


Autism Berkshire’s Helpline service is available by telephone and email or you can make an appointment to visit us for a face-to-face discussion at our office in Reading or the YES Shop at the Queensmere Centre in Slough*.

The free and confidential service is available from 10am to 1pm from Monday to Friday (except bank holidays) on 01189 594 594. You can also get in touch with our advisers by completing our online contact form or by emailing us at

The helpline offers information and advice to people on the autism spectrum, their parents and carers, and professionals working in the field or who come into contact with people living with autism, as well as non-judgmental support and a friendly ‘listening ear’.

Our advisers will signpost other services and sources of support where needed.

* Clare Johnson-Alem, our Slough programme manager, is also available to meet parents and carers without an appointment at weekly drop-in advice sessions at the YES Shop between 10am and 2pm every Wednesday during school terms.

Who to contact

01189 594 594

Where to go

Autism Berkshire
Caversham Road

Time / Date Details

When is it on
10am - 1pm
Time of day
Session Information
Monday - Friday (except bank holidays)

This information has been collected from third party providers therefore the Reading Services Guide and Reading Borough Council cannot accept responsibility for the accuracy of this information and recommends that parents, carers, young people, residents and professionals check with providers regarding DBS (Disclosure & Barring Service) and OFSTED registrations and CQC registrations. Information collected by Reading Service Guide; is used solely to implement and supply the Family Information Service (FIS), Special Educational Needs & Disabilities - Reading's Local Offer, Adults & Carers Support Group and Reading Youth.