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Due to the COVID-19 situation, some of the organisations listed on this site have posted service updates and will continue doing so. Many phone lines and websites are still available, however some contact details may have changed. Try the organisation's own website if you're having difficulty getting through.

If you have any queries, please email us at or

Have you thought of Appointeeship?

An appointee is someone who has been given authority by the Department of Work and Pensions (DWP) / JobCentre Plus to receive a person's benefits on their behalf.

There is no need to submit any medical evidence to prove that the person has lost capacity.

The DWP will allow the appointee to receive payments into their own bank account as they will not have the legal authority to open an account on the person's behalf.

For more information on how to 'Become and appointee for someone claiming benefits', please follow the related link.

Reviewed June 2021