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Due to the COVID-19 situation, some of the organisations listed on this site have posted service updates and will continue doing so. Many phone lines and websites are still available, however some contact details may have changed. Try the organisation's own website if you're having difficulty getting through.

If you have any queries, please email us at or

Carer's Allowance

Carer’s Allowance is the main benefit for carers. If you are looking after someone for 35 hours a week or more, you may be eligible. The carer does not have to be related to, or live with, the person they care for.

A carer can claim Carer’s Allowance if they meet certain criteria, to find out more visit for full eligibility criteria and how to calculate your earnings.

Carers allowance can affect other benefits, to find out more use the following link

To make a claim for carers allowance go to

General enquiries
Telephone: 0800 731 0297
Textphone: 0800 731 0317
Relay UK (if you cannot hear or speak on the phone): 18001 then 0800 731 0297
Video relay service for British Sign Language (BSL) users - check you can use this service

Monday to Friday, 10am to 2pm

Page reviewed September 2021