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Due to the rapidly changing COVID-19 situation, some of the organisations listed on here are still in the process of posting service updates. Many phone lines and websites are still available, but some contact details have changed. Try the organisation's own website if you're having difficulty getting through.

If you have any queries, please email us at or

SEND - Family Finance

Family Finance aims to inform and educate families, leading to their greater financial well being and consequent improvements in lifestyle. At a time of huge change to the benefit system, the organisations listed below will help provide a much needed source of free, confidential, high quality and up to date advice for parents. Please also use the links to view related information.

Reading Community Welfare Rights Unit

Specialists in welfare benefits, debt & housing advice.

The service is FREE, Indepentent, Confidential & Impartial.

Drop in Tuesdays & Wednesdays and you will need to be there before 9am

Telephone helpline & appointments: Direct 0118 9551071 - Advice Line 0118 9551070

252 Northumberland AvenueReadingBerkshire RG2 7QA - Email:


CommuniCare is a local Christian Community Advice Centre to help people in the Reading area meet their complete needs through offering information, advice and support.

CommuniCare can offer Debt Advice - Form Filling - Housing Advice -  Benefits Checking - Employment Advice and much more...

233, Kings Road Reading, RG1 4LS Tel: 0118 9263941 Email:  Web:

Autism Berkshire - Benefits Service

 Autism Berkshire's Benefits Service iprovides help completing application forms and preparing for appeals, and our Benefits Adviser Kevin Jackson is also able to represent people at benefit assessment hearings and appeal tribunals.

In addition to helping with benefit applications for individuals and families living with autism, Kevin is now able to assist people with a number of conditions related to autism, including severe dyslexia, dyspraxia, obsessive compulsive disorder (OCD) and attention deficit hyperactivity disorder (ADHD). 

He can help with the following benefits:

Universal Credit; Employment & Support Allowance; Jobseeker's Allowance, Carer's Allowance, Disability Living Allowance (DLA), and Personal Independence Payment (PIP).

Kevin is available for one-to-one appointments at our office in Reading. Evening appointments are also available, but these are subject to a £40 non-refundable charge.

Representing people at benefit assessment hearings and appeal tribunals is subject to a £40 non-refundable charge.

Advice and representation for benefit applications related to severe dyslexia, dyspraxia, OCD and ADHD is subject to a £60 non-refundable charge.

We also offer some advice seminars at our office about how to complete application forms for some benefits. 

For more information see and to book appointments, call Kevin Jackson or Autism Berkshire’s administrator, Georgie Mitchell, on 01189 594 594 or email

Contact a Family Adviser at Reading Mencap Centre by telephoning 0118 966 2518 during office hours 9.30 to 1.30 Monday to Friday.  You may just want to chat to a Family Adviser to see if your child or dependant might qualify for a benefit, it is always worth checking.

Cerebra have a very good web site giving advice on finance and benefits and they publish a comprehensive guide on DLA.


Reading & West Berkshire Carers Hub

Are you, or is someone you know, providing much-needed care for a loved one? Get free access to a range of services including benefits and carers grants  Tel; 0118 324 7333 email:  Reading & West Berkshire Carers Hub

Benefits for Carers

Please see links below for further information on Benefits & Finances

Universal Credit

Disability Benefits

Family Finance


Family Fund

Personal Independence Payment (PIP)

Updated June 2019