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Due to the COVID-19 situation, some of the organisations listed on this site have posted service updates and will continue doing so. Many phone lines and websites are still available, however some contact details may have changed. Try the organisation's own website if you're having difficulty getting through.

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Reading Carers Card

Reading Mencap

Many people are family carers and support someone who relies on them to collect shopping, prescriptions and other essential items. You may not identify yourself as a carer because you are firstly a parent, a wife, husband, daughter, son, grandchild, friend or neighbour.

Reading Mencap have produced The Reading Carers Card it’s available to carers for FREE and it will identify you as an unpaid carer in order to help shorten the time you might have to spend queueing for a shop, a pharmacy or even a health appointment. It is supported by Reading Borough Council.

How do I access an unpaid carers card?

If you are already linked to a support service, contact them and they will advise you on how to get your card. If not, see various services below who will support you to access your family carers card.


Reading Mencap email -  Tel: 0118 966 2518

Reading Voluntary Action – Tel  0118 937 2273 or email

Age UK Berkshire – email Tel 0118 9594242

Tuvida Carers Hub  Tel 0118 9454209

Berkshire Cancer Centre 0118 322 8700 (cards will be available to patients actively receiving treatment from the service).

Autism Berkshire - Tel: 01189 594 594 or email Autism Berkshire

Who to contact if you need further help?

Please contact the Family Information Service, if you need help in finding an organisation that can help with accessing the Reading family carers card.

Monday to Friday - 9am - 5pm - 0118 9373777 (option 2)

Email -