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Coronavirus

Due to the COVID-19 situation, some of the organisations listed on this site have posted service updates and will continue doing so. Many phone lines and websites are still available, however some contact details may have changed. Try the organisation's own website if you're having difficulty getting through.

If you have any queries, please email us at dos@reading.gov.uk or fis@reading.gov.uk

South Reading Cluster Children Centres

Dear Children's Centre families
In light of recent Government advice regarding COVID-19 our Children's centres will be closed from today until further notice.
We will be uploading regular updates, activities, tips and fun ideas for you to try at home with your children.
Many thanks
The Reading Children’s centre teams
 

 

 Click to view the Children Centre booklet

Last reviewed September 2020.

Services offered by the Children Centres

The Children's Centre in Reading provide families with children under 5’s with access to a range of services and support in their local area. This includes:

  • Meeting other new parents
  • Support for new parents
  • Advice on your child’s health with services such as child health clinics and breastfeeding or healthy eating support.
  • Family support like parenting classes, first aid courses
  • Information and advice on benefits, work and training

Visit the BFfC - website to find out more - https://brighterfuturesforchildren.org/services/under-5s/children-centre-services/ 

Is your service accessible? (consider in general terms how you make your service accessible, in addition to any specific premises issues)

Reading’s children’s centres are mostly located in single storey buildings. There are wide access points and ramps to facilitate wheelchair users. Disabled toilet and change facilities are available.

What are the eligibility criteria for your service? (please include any age restrictions, types of need catered for etc)

Reading’s children’s centres provides universal services for pregnant mothers and families where there are children under 1 year old.  For activities in the local area for toddlers and children 2-5 years please see (TODDLER GROUPS) Specific guidelines around age ranges and restrictions can be found on individual cluster programmes.  Targeted family support and parenting is available via referrals. To refer please CSPoA 

How are referrals/applications made to your service? (include details of who can refer/apply and referral and application process)

Contact the Children's Centre for information on new parents groups and support for families with children under 5yrs.  For specific support around budgeting and parenting please refer via CSPoA

Are there any charges?

There are no charges for the under 1’s groups although some have a suggested donation.

Feedback and complaints procedure

In the first instance we ask that you speak to staff present or the children’s centre manager if you have concerns or a complaint to make.

Should you feel that your complaint has not been adequately dealt with then there is a complaints procedure for Brighter Futures for Children. Please see link below.

https://brighterfuturesforchildren.org/about/compliments-and-complaints/

 

How will I know my child will be safe using this service?

Reading’s children’s centres are committed to safeguarding children.

We have robust and safeguarding policies and procedures which ensure that we safeguard and promote the welfare of children effectively. Staff and volunteers understand that it is every child’s basic right to feel safe, secure and protected from any situation or practice that may cause them harm.  We recognise our legal and ethical duty to promote the well-being of children at the centre and take appropriate action where we have concerns.

Copies of our policies are procedures are readily available to share

South Reading Cluster ~ Location & Contact Details

The South Cluster has one Children Centre

  • Whitley Children's Centre

Whitley Children’s Centre is the Hub for the area and hosts the majority of the support for families, but activities take place at other locations in the local area.

Whitley Children's Centre: 252 Northumberland Avenue, Reading RG2 7QA; Tel: 0118 9373894; email: Reading.ChildrenCentres@brighterfuturesforchildren.org

Visit https://brighterfuturesforchildren.org/services/under-5s/children-centre-services/ for up to date programme of activities.

South Reading Cluster - Local Offer

South Cluster - Local Offer

We support SEN children as we are inclusive in all of our sessions that are offered across South Reading Children’s Centres.

The cluster provides Speech and language drop-ins for parents and speech therapists support activities that are delivered across the centres.

Local Offer

  • South Reading cluster support SEN children and their families through a F.A.M.I.L.Y groups with specialist support, advice and guidance for parents.
  • Speech and language therapy drop ins run from Whitley Children’s centre each week for parents to attend if they have any SLT concerns for their child
  • Health visiting teams are delivering child health reviews and child health clinics from Whitley Children’ s Centre and Whitley health centre.
  • Families and settings can refer into CSPoA for any early help support: www.reading.gov.uk/childrensreferralform or contact Tel: 0118 9373641
  • Reading Children’s centres provide a universal service in partnership with health to support parents both antenatally and postnatally. New parents groups are delivered to support parents/carers with children under 1 year old.  Information is provided on sleep, weaning, behaviour, toilet training, routines and behaviour.
  • Targeted services in Reading Childrens’ centres are offered on a 1-1 basis through parenting support and various groups.