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Due to the COVID-19 situation, some of the organisations listed on this site have posted service updates and will continue doing so. Many phone lines and websites are still available, however some contact details may have changed. Try the organisation's own website if you're having difficulty getting through.

If you have any queries, please email us at or

General Information For Parents

Reading Family Information Service

Family Lives a national family support charity provides help to families who are struggling. There is advice on all aspects of family life also a parent helpline.

Developed in partnership with Fathers Direct, Dad aims to give all UK fathers access to all the information they'll need, from the moment they discover they are going to become a father until their children are grown up and having children of their own. Dad wants to make sure that all the best resources for dads on the internet are available through the links on the Dad website. 

Teen Parents 
Find out what's going on for teen parents and parents-to-be across Berkshire - visit the Teen Parents advice and guidance page for more information. 

Children's Single Point of Access
The Children’s Single Point of Access is Reading’s new arrangement for you to raise concerns about a child (pre-birth to 18 years old); this includes safeguarding and child protection. Having a Single Point of Access allows us to make timely, informed, evidence based decisions to ensure a child’s safety. Click here to find out more.

Primary Health Workers - Children’s Action Teams 
Children's Action Teams (CAT) in Reading have been set up to improve both the quality and speed of our response in meeting the additional needs of children and young people. We have set up four multi-agency teams providing earlier intervention and preventative services to children, young people and parents in the area they live or go to school. 

Private Tuition (tutors and tutor sites available on our website Click here)

National Careers Service
The National Careers Service aims to help adults and young people identify job opportunities determine learning goals and select the training provider that best meets their needs by providing resources including online services and tools. Users of the service will will also be able to access professional careers advice by web-chat or over the telephone, to help them make the right choices and acquire the skills they need to succeed in life and work. Adults over 19 will have access to face-to-face careers advice at a wide range of locations in the community.
Tel:  0800 100 900 

Welcome to New Directions, the Learning & Employment Service for Reading
New Directions is the learning and employment service for Reading Borough Council. We have three centres across Reading.

Care To Learn - Childcare help for young learners
If you are a young parent aged under 20 year you can get support from Care to Learn with childcare costs. You can claim up to £160 a week for each child (outside London) and any necessary additional travel costs to help get you there. 

Money Advice Service 
MA has lots of useful advice from having a baby to separation and divorce Money Advice Service/births-deaths-and-families

For information on the benefits available to families, please visit


Useful links for Parents

Parents Useful Websites, covering subjects such as flexible working, breastfeeding, staying safe and child development.

Family Information Service leaflets about choosing childcare
Select the ** Choosing leaflet you would like to view in the the Related Links Section.