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Due to the COVID-19 situation, some of the organisations listed on this site have posted service updates and will continue doing so. Many phone lines and websites are still available, however some contact details may have changed. Try the organisation's own website if you're having difficulty getting through.

If you have any queries, please email us at or

NHS Health Services

NHS Choices

For information about health conditions, advice about staying well plus signposting to local health services:


Carers Direct on NHS Choices

For information and advice for carers visit or call the Carer’s Direct Helpline 0300 123 1053

Your local pharmacy

Ask your pharmacist for advice on treating common minor illnesses (diarrhoea, minor infections, headache, sore throats and colds)

Your GP

Make an appointment with your GP for if you are unwell and it is not an emergency.

Reading Walk-in Health Clinic

Broad Street Mall RG1 7QA - For drop-in GP services and minor injuries (cuts and sprains) – no appointment needed:

Walk in or call for an appointment 0118 902 8300 (open everyday 8am - 8pm)

111 – NHS Non-Emergencies

For information and advice for illness or injury which is not life-threatening plus advice about local NHS services:

Call 111 – available 24/7

111 service also now available online: NHS 111 online

A&E - Royal Berkshire Hospital

For serious illness or injury - Craven Road, Reading RG1 5AN - open 24/7

999 Ambulance Services

For life threatening illness or injury (chest pains and/or shortness of breath are an emergency) - Call 999

Patient Advice & Liaison Service (PALS)

For confidential information and advice on health-related matters and support to complain about hospital services.

  • For services provided by the Royal Berkshire Hospital call 0118 322 8338 or email
  • For services provided by Berkshire Healthcare NHS Foundation Trust call 0118 9605027 or email

Be a flu fighter! - Protect yourself and the person you care for!

Get your FREE flu jab from your GP or pharmacy EVERY autumn


Page last reviewed: August 2020