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Coronavirus

Due to the COVID-19 situation, some of the organisations listed on this site have posted service updates and will continue doing so. Many phone lines and websites are still available, however some contact details may have changed. Try the organisation's own website if you're having difficulty getting through.

If you have any queries, please email us at dos@reading.gov.uk or fis@reading.gov.uk

Help with travel and travel costs (plus accessible facilities)

There is a range of support to help you get out and about.

Click here for more information about help with travel and travel costs, including:

  • Travelling by bus
  • Concessionary Travel
  • Disabled parking
  • Travelling to your workplace
  • The Oracle Shopmobility Scheme
  • RADAR National Key Scheme
  • Accessible Facilities (Changing places)

Other services available:

Readibus

ReadiBus operates in and around Reading, offering a door-to-door, fully accessible, assisted bus service for people who cannot use, or have great difficulty in using, ordinary public transport.

Readibus services include:

  • Dial-a-ride (individual door-to-door support)
  • Timetabled services
  • Shopping assistance in the town centre
  • Football service to away games (STAR members only)

For more information to register and book visit www.readibus.co.uk or call 0118 931 0000

Travelling by train

You can find information about the services, facilities and assistance available to support disabled passengers on the National Rail Enquiries website.

For details see www.nationalrail.co.uk/ or call 0800 022 3720; Textphone/miniom: 0845 6050 600

Visit www.nationalrail.co.uk/stations_destinations for an interactive tool that lets you plan your way around stations to avoid stairs.

Some stations offer free parking for Blue Badge holders.

Railcards

You may be eligible to buy a railcard which gives money off most first class and standard fares across the UK:

Travelling by Air

Passengers with disabilities or reduced mobility can request free assistance to travel through airports and get on and off planes in Europe and the US (other countries may charge). You must book in advance.

Airlines must carry two pieces of mobility equipment free of charge - as long as it fits through the door.

Visit www.caa.co.uk/specialassistance  

Shopmobility

Shopmobility is a service that helps all people with mobility problems to get around city and town centres independently, with freedom, confidence and dignity.

For more information about The Oracle Shopmobility Scheme, please call 0118 965 9008 or visit https://www.theoracle.com/visitorinfo/

Wheelchair hire

You may be able to borrow or hire wheelchairs (and medical equipment):

  • British Red Cross - 0300 456 1914 www.redcross.org.uk
  • Medical Equipment - John Nike House, 90 Eastern Avenue, Reading RG1 5SF or call 0118 935 8236

Radar National Key Scheme

The National Key Scheme (NKS) offers disabled people independent access to locked public disabled toilets around the country.

You can buy a RADAR key from the Shopmobility service in the Oracle.

Go to level 1 of the Holy Brook Car Park, Bridge Street, Reading RG1 2LR

Local Accessible Facilities

Find out where the changing Places fare in Reading or disabled people : please click here

 

Page last reviewed: 30/07/2020