Cookies

Cookie Policy

Like most websites, we use cookies and similar tools across our website to improve your experience and our website's performance. This page explains how we do that.

What are cookies?

Cookies are small text files which a website may put on your computer or mobile device when you first visit a site or page. The cookie will help the website to recognise your device the next time you visit. Cookies do many things. For example, they can help us to analyse how well our website is performing, or even allow us to recommend content we believe will be most relevant to you.

Certain cookies contain personal information. For example, if you click to "remember me" when logging in, a cookie will store your username. Most cookies won't collect information that identifies you. Instead, cookies will collect more general information such as how users arrive at and use our website, or a user's general location.

What cookies do we use?

We may use five types of cookie and similar tools across our website to improve its performance and enhance your user experience.

  1. First party cookies
    We set these cookies and they can only be read by us.
  2. Persistent cookies
    We use persistent cookies which will be saved on your computer for a fixed period. They won't be deleted when the browser is closed. We use persistent cookies to recognise your device for more than one browsing session.
  3. Session cookies
    We use session cookies which are only stored temporarily during a browsing session and will be deleted from your device when the browser is closed.
  4. Third party cookies
    We may use third party suppliers who may also set cookies on our website in order to deliver the services that they are providing. These cookies are known as third party cookies.
  5. Google Analytics Demographics and Interest Reporting
    We use Google Analytics Demographics and Interest Reporting cookies in order to evaluate your use of the website and compile reports for us on activity on the website.

You can learn about Google Analytics cookies by visiting this site: www.google.com/intl/en/privacypolicy.html

Can you block our cookies?

Cookies help you to get the most from our website, so please remember that if you do choose to disable cookies, you may find that certain sections of our website do not work properly.

How do I disable cookies?

All recent versions of popular browsers give you a level of control over cookies. You can find out how to control cookies in your browser by visiting this site: www.aboutcookies.org/Default.aspx?page=1

More information

If you'd like to know more about how organisations use cookies visit: www.allaboutcookies.org

Contact the Team

Family Information Service

fis@reading.gov.uk 0118 937 3777 OPTION 2 0118 937 3777 OPTION 2

SEND Local Offer

localoffer@reading.gov.uk 0118 937 3777 OPTION 2 0118 937 3777 OPTION 2

Adult & Carers Support

CSAAdvice.Signposting@reading.gov.uk 0118 937 3747 0118 937 3747
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