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  1. “Ofsted is the Office for Standards in Education, Children’s Services and Skills. They inspect and regulate services that care for children and young people, and services providing education and skills for learners of all ages. Ofsted’s responsibilities: inspecting maintained schools and academies, some independent schools,…
  2. Helpline: Mon-Fri 9am to 9pm; Sat-Sun 10am to 3pm
    Bullying UK part of the charity FamilyLives, information and advice available on all aspects of bullying including: cyber bullying, general bullying advice, advice for parents / schools and bullying at work. Telephone help line for parents, live chat and email response available.
    Broadway House 15-17The BroadwayHatfieldHertfordshireAL9 5HZ
  3. Please ring between 10 am and 6 pm, Monday to Friday where possible.
    Education Otherwise promotes and supports the right of a parent or guardian to home educate their child should they wish to do so. We offer a targeted range of services and tailored information based on proprietary research. We also liaise and work directly with individuals,…
    61Bridge StreetKingtonHR5 3DJ
  4. Mondays and Tuesdays, 9:30am - 2:30pm
    Kidscape works UK-wide to provide individuals and organisations with practical skills and resources necessary to keep children safe from harm. Kidscape staff and trainers equip vulnerable children with practical non-threatening knowledge and skills in how to keep themselves safe and reduce the likelihood of future…
    8-10South StreetEpsomSurreyKT18 7PF
  5. Monday to Saturday
    Pregnant Then Screwed is a charity run by women who have lived experience of pregnancy and maternity discrimination. Their aim is to end the motherhood penalty so that pregnant women and mothers have equal access to the labour market. They run a free legal advice…
    Pregnant Then Screwed logo
  6. Advice line: Monday to Friday 10am - 1pm
    Maternity Action provides online information and telephone advice on maternity and parental rights at work, maternity pay, benefits and breastfeeding rights.  They provide information and advice for UK citizens and women from abroad.   For free, confidential advice and support, contact our team of specialist advisers. Visit…
  7. Working Families is the UK’s national charity for working parents and carers. Our mission is to remove the barriers that people with caring responsibilities face in the workplace. We provide free legal advice to parents and carers on their rights at work. We give employers the tools they need to…
    Buzzacott Llp, St. Peters House, 130Wood StreetLondonEC2V 6DL

Disclaimer

This information has been collected from third party providers therefore the Reading Services Guide, Reading Borough Council (RBC) and Brighter Futures for Children (BFfC) cannot accept responsibility for the accuracy of this information and recommends that parents, carers, young people, residents and professionals check with providers regarding DBS (Disclosure & Barring Service) and OFSTED registrations and CQC registrations. Information collected by Reading Service Guide; is used solely to implement and supply the Family Information Service (FIS), Special Educational Needs & Disabilities - Reading's Local Offer, Adults & Carers Support Group and Reading Youth.

Contact the Team

Family Information Service

fis@reading.gov.uk 0118 937 3777 OPTION 2 0118 937 3777 OPTION 2

SEND Local Offer

localoffer@reading.gov.uk 0118 937 3777 OPTION 2 0118 937 3777 OPTION 2

Adult & Carers Support

CSAAdvice.Signposting@reading.gov.uk 0118 937 3747 0118 937 3747
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