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  1. Priority Services Register for vulnerable households

    Priority Services Register for vulnerable households Services such as gas, electricity, water, phones and public transport are no luxuries.  We need them every day to look after ourselves. Regulated providers of these services offer Priority Service Registers to provide extra help for customers who are…
  2. Power Cuts - new 105 emergency number

    105 - a new emergency number if you experience a power cut Message from SSE: We do everything we can to keep your electricity supply on. That said, power cuts can sometimes happen. Read through the information on this page to find out what to…
  3. Sensory Impairment

    Sensory impairment is when one of your senses; sight, hearing, smell, touch, taste and spatial awareness, is no longer normal. Examples - If you wear glasses you have a sight impairment , if you find it hard to hear or have a hearing aid then…
  4. Disabled Students' Allowance

    If you have a disability or specific learning difficulty and are studying in higher education, you may be eligible for Disabled Students' Allowances (DSAs). These allowances cover extra disability-related costs or expenses you have while studying. There are four allowances to cover different areas of need. Specialist…
  5. Befriending Services - factsheet

    A befriender is a volunteer who offers companionship and support to people who are isolated and lonely – they may visit you at home and/or phone for a regular chat. A befriender can offer conversation and a listening ear. They can also help you get…
  6. Reading Carers Card

    You may be eligible for a carers card. Carers cards help make others aware that somebody is dependent on you. Having a carers card can be useful if you need support or assistance when you’re out and about. Carers cards are free for unpaid carers…
  7. Children's Centres

    Here at Brighter Futures for Children your local Children Centre teams are working hard to provide families across Reading with access to learning rich sessions that are of an outstanding quality. Visit Brighter Futures for Children (BFfC) ~ Reading Children's Centres  for up to date…
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Contact the Team

Family Information Service

fis@reading.gov.uk 0118 937 3777 OPTION 2 0118 937 3777 OPTION 2

SEND Local Offer

localoffer@reading.gov.uk 0118 937 3777 OPTION 2 0118 937 3777 OPTION 2

Adult & Carers Support

CSAAdvice.Signposting@reading.gov.uk 0118 937 3747 0118 937 3747
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