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Coronavirus

Due to the COVID-19 situation, some of the organisations listed on this site have posted service updates and will continue doing so. Many phone lines and websites are still available, however some contact details may have changed. Try the organisation's own website if you're having difficulty getting through.

If you have any queries, please email us at dos@reading.gov.uk or fis@reading.gov.uk

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Advice & Information (136 results)

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New Carers Credit Card

Article from Katie Morley, Consumer Affairs Editor, The Telegraph, 12 June 2017 Carers looking after elderly friends or relatives will soon be able to use "carers cards" to buy groceries and pay bills without being accused of fraud.  For the first time they will be provided…

NHS Health Services

NHS Choices For information about health conditions, advice about staying well plus signposting to local health services: Visit www.nhs.uk Carers Direct on NHS Choices For information and advice for carers visit www.nhs.uk/carers or call the Carer’s Direct Helpline 0300 123 1053 Your local pharmacy Ask…

NHS help with travel and transport costs

You may need help getting to and from hospital appointments, and with transport costs if you’re on a low income. Help with travel costs can include hospital transport. Hospital travel scheme If you pay to travel to a hospital or other NHS premises for NHS-funded…

Palliative Care and Care Homes

When there is no cure for an illness, palliative care tries to make the end of a person’s life as comfortable as possible. This is done by attempting to relieve pain and other distressing symptoms while providing psychological, social and spiritual support. Carers and family are also offered…

Paying for your own care?

CHS Healthcare provide a free service to support you to arrange a package of home care or to find the right care home

Personal budgets and direct payments - or Adults

If you are not able to fund your own care and support needs, you will need to complete a self assessment form and submit it to the Adult Care team at Reading Borough Council. Find out more about direct payments  A Personal Budget can be…

Personal Independence Payment

From April 2013 a new benefit, Personal Independence Payment (PIP), replaced Disability Living Allowance (DLA) for people with disabillities aged 16 to 64. PIP is a non-means tested, tax-free payment that can be spent as the recipient chooses.PIP is for disabled people aged 16 to 64 (known…

Planning for your future care needs

There may be times in your life when you think about the consequences of becoming seriously ill or disabled.  This may be at a time of ill health or as a result of a life-changing event. It may simply be because you are the sort…

Power Cuts - new 105 emergency number

105 - a new emergency number if you experience a power cut Message from SSE: We do everything we can to keep your electricity supply on. That said, power cuts can sometimes happen. Read through the information on this page to find out what to…

Priority Services Register for vulnerable households

Priority Services Register for vulnerable households Services such as gas, electricity, water, phones and public transport are no luxuries.  We need them every day to look after ourselves. Regulated providers of these services offer Priority Service Registers to provide extra help for customers who are…