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Coronavirus

Due to the COVID-19 situation, some of the organisations listed on this site have posted service updates and will continue doing so. Many phone lines and websites are still available, however some contact details may have changed. Try the organisation's own website if you're having difficulty getting through.

If you have any queries, please email us at dos@reading.gov.uk or fis@reading.gov.uk

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Advice & Information (139 results)

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Alarms and sensors to help you live at home

If you are older or have an illness or disability you may benefit from a community alarm service which allows you to call for help from anywhere in your home, at any time. Further information on alarms, sensors and assistive technology here Link last updated:…

Housing grants and loans

The Council offers a variety of grants for people on low incomes to help ensure homes in Reading meet the decent homes standard. For details of all grants and loans visit www.reading.gov.uk/homeimprovementgrants or call the Council’s Private Sector Housing Team on 0118 937 2562. Home…

Getting a break from caring

Regular breaks from caring can benefit both you and the person you care for. The right kind of break, at the right time, can help people who are ill, frail or disabled to carry on living with friends or family in their own communities. The person you care for may…

Advocacy for vulnerable adults

Independent Advocacy If someone has substantial difficulty in taking part in an assessment, and has no one suitable to support them, social services can find them an independent advocate. An advocate is someone who can support the person to understand the process, make choices and…

Vehicle road tax exemption and reduction

If you’re disabled or have a serious long-term condition, you may be exempt from vehicle excise duty (known as road tax or car tax).  You’ll qualify for tax exemption if you’re eligible for the higher rate of mobility component of the Disability Living Allowance (DLA),…

Planning for your future care needs

There may be times in your life when you think about the consequences of becoming seriously ill or disabled.  This may be at a time of ill health or as a result of a life-changing event. It may simply be because you are the sort…

Help with bills and paperwork

Some organisations can offer advice and support to help you with things like: managing money, paying bills, dealing with debt and claiming benefits understanding your rights and legal matters form filling Contact: Age UK Berkshire Reading Citizen's Advice Bureau Reading Deaf Centre Communicare Welfare Rights

Have you thought of Appointeeship?

An appointee is someone who has been given authority by the Department of Work and Pensions (DWP) / JobCentre Plus to receive a person's benefits on their behalf. There is no need to submit any medical evidence to prove that the person has lost capacity.…

Care Programme Approach (CPA)

If the person you are caring for is on a Care Programme Approach (CPA) you may have additional rights to your own carer’s assessement. CPA is the name given to the process of care planning and review within the mental health service, which requires a collaborative approach between…

End of life care

End of life care should help the person you care for live as well as possible until the last years / months of their life, and to die with dignity. The people providing care should ask them about their wishes and preferences, and take these…