Family Information Service - (FIS)

Family Information Service (FIS) logo


Looking for childcare? Want to know if you can get help paying for childcare? Want activities to do with your children? Looking for children and family services?

FIS is a FREE impartial information, advice and guidance service for 0 - 25 year olds, delivered by qualified staff.

We have lots of information for families, child carers and professionals, including:

  • Ofsted registered childcare - childminders, pre-schools, day nurseries, out of school and holiday clubs, etc
  • Unregistered childcare - parent and toddler groups, childcare for the over 8s, etc
  • Help and advice on choosing childcare
  • Information on financial help for families with childcare costs - including tax credits, benefits and free Early Years Entitlement for 2, 3 and 4 year olds
  • 30 hour Childcare entitlement
  • Useful local and national support organisations
  • Details of a range of leisure activities
  • Wide range of leaflets and guides
  • Childcare Brokerage Service
  • Support for families of children with disabilities and specific needs - 0 - 25 years - Local Offer
  • Information on Children’s Centres.

A free information service for families living and working in Reading.

The Family Information Service provides information on behalf of Brighter Futures for Children, which is contracted to deliver the SEND/Local Offer service and the Family Information ServiceBrighter Futures For Children - Website 


Who to contact

Contact Name
Family Information Service
Contact Position
FIS Team
0118 9373777 - Option 2 0118 9373777 - Option 2
Reading Family Information Service
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Where to go

Reading Borough Council, Civic Offices
Bridge Street
Directions to RG1 2LU

Time / Date Details

When is it on
Monday - Friday 9am - 5pm


FREE Impartial Service


Referral required
Referral Details

No referral is required the service is universal and is available for parents, carers, young people and practitioners.

Local Offer

Contact Name
Maryam Makki
Contact Telephone
0118 9373777 - Option 2
Contact Email
Local Offer Age Bands
Early Years (0-4 years)
Primary (4-10 years)
Secondary (11-16 years)
Transitions to Adulthood (16+)
SEN Provision Type


Rated 5 out of 5 (1 rating)

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This information has been collected from third party providers therefore the Reading Services Guide, Reading Borough Council (RBC) and Brighter Futures for Children (BFfC) cannot accept responsibility for the accuracy of this information and recommends that parents, carers, young people, residents and professionals check with providers regarding DBS (Disclosure & Barring Service) and OFSTED registrations and CQC registrations. Information collected by Reading Service Guide; is used solely to implement and supply the Family Information Service (FIS), Special Educational Needs & Disabilities - Reading's Local Offer, Adults & Carers Support Group and Reading Youth.


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Last Updated

Last updated:

Contact the Team

Family Information Service 0118 937 3777 OPTION 2 0118 937 3777 OPTION 2

SEND Local Offer 0118 937 3777 OPTION 2 0118 937 3777 OPTION 2

Adult & Carers Support 0118 937 3747 0118 937 3747
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