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Contact the team

Family Information Service - fis@reading.gov.uk

SEND Local Offer - localoffer@reading.gov.uk

Adult Carers Advice & Support - dos@reading.gov.uk

Scope's Helpline

Scope is a charity that exists to make this country a place where disabled people have the same opportunities as everyone else. Until then, we’ll be here. 

We provide free, independent and impartial information and support on issues that matter to disabled people and their families.

Our information officers can answer questions and talk you through a wide range of topics connected with disability, including:

  • benefits

  • finance

  • social care

  • work

  • equipment and assistive technology

  • housing and home adaptations

We can also put you in touch with local providers of information and support and other Scope services in your area.

Who to contact

Telephone
0808 800 3333
E-mail
helpline@scope.org.uk
Website
https://www.scope.org.uk/helpline

Where to go

Address
PO Box 833
Milton Keynes
Postcode
MK12 5NY

Time / Date Details

When is it on
We're available Monday to Saturday 8am-8pm and Sunday 10am to 6pm including most bank holidays.
Time of day
Morning
Afternoon
Evening

Other Details

Costs

Is there a charge for
using this service?
No

Availability

Referral required
No
Other notes

Accessibility:

We also have others ways you can use our helpline service. These are as follows:

  • Textphone: Use Type Talk by dialling 18011 from a textphone followed by 0808 800 3333

All calls are free from a UK landline and from most mobiles. If you are calling from a mobile, please check with your network provider. If you are calling from a mobile or phone box and are worried about the cost, we can call you back.

  • Translation: If you prefer to talk to us in another language, call or email the helpline and tell us:

Your name, preferred language and contact number. 

We'll call you back with an interpreter from Language Line Solutions on the line.

This service is free and confidential.

The helpline is a telephone service but you can also get help by emailing or writing to us:

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This information has been collected from third party providers therefore the Reading Services Guide, Reading Borough Council (RBC) and Brighter Futures for Children (BFfC) cannot accept responsibility for the accuracy of this information and recommends that parents, carers, young people, residents and professionals check with providers regarding DBS (Disclosure & Barring Service) and OFSTED registrations and CQC registrations. Information collected by Reading Service Guide; is used solely to implement and supply the Family Information Service (FIS), Special Educational Needs & Disabilities - Reading's Local Offer, Adults & Carers Support Group and Reading Youth.

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