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Due to the COVID-19 situation, some of the organisations listed on this site have posted service updates and will continue doing so. Many phone lines and websites are still available, however some contact details may have changed. Try the organisation's own website if you're having difficulty getting through.

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Willow House (Salvation Army)

A service for people who are homeless and need support.

38 beds in Stage One of the Homeless Pathway, offering the Intensive and Engaging Support Service, which includes a central hub offering emergency assessment beds, 24/7 supported hostel accommodation and support services.

  • Staffed 24 hours a day
  • Allocated key-worker
  • Good links with other support services in the area

Access to the service is by referral only through the Access Panel.  For details about the Access Panel, please contact the Housing Advice Team at Reading Borough Council on 0118 937 2165.

Who to contact

0118 959 0681

Where to go

Willow House
Willow Street

This information has been collected from third party providers therefore the Reading Services Guide, Reading Borough Council (RBC) and Brighter Futures for Children (BFfC) cannot accept responsibility for the accuracy of this information and recommends that parents, carers, young people, residents and professionals check with providers regarding DBS (Disclosure & Barring Service) and OFSTED registrations and CQC registrations. Information collected by Reading Service Guide; is used solely to implement and supply the Family Information Service (FIS), Special Educational Needs & Disabilities - Reading's Local Offer, Adults & Carers Support Group and Reading Youth.