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Coronavirus

Due to the COVID-19 situation, some of the organisations listed on this site have posted service updates and will continue doing so. Many phone lines and websites are still available, however some contact details may have changed. Try the organisation's own website if you're having difficulty getting through.

If you have any queries, please email us at dos@reading.gov.uk or fis@reading.gov.uk

Helen & Douglas House

It is a special place that feels like home from home, where families can make the most of their time together and create happy memories during their children’s short lives. When a child dies, we are there to support the whole family at this really tragic time.

Based in Oxford, but supporting families from surrounding counties and as far as London, we care for terminally ill children at the hospice and through our outreach service. At Helen & Douglas House, the world’s first children’s hospice, we care for babies and children up to the age of 18. 

Parents, brothers, sisters, and grandparents are all part of the Helen & Douglas House family. At the toughest time of their lives, we give families the time and space to enjoy the precious moments they have left with each other. In the midst of exhaustion and grief, we help them cope with their child’s final days.

If you have a terminally ill child who needs support, call us on 01865 794749 to find out how we can help.

reception@helenanddouglas.org.uk

Note: if you are using a sat-nav, and are visiting Helen House, please use the postcode OX4 1QT.

Who to contact

Telephone
01865 794749
E-mail
reception@helenanddouglas.org.uk
Website
https://www.helenanddouglas.org.uk/our-care/what-we-do/

Where to go

Address
14A
Magdalen Road
Oxford
Postcode
OX4 1RW

Time / Date Details

When is it on
Office hours: 9.00-5.00pm Monday to Friday

Other Details

Availability

Age Ranges
0-18

This information has been collected from third party providers therefore the Reading Services Guide, Reading Borough Council (RBC) and Brighter Futures for Children (BFfC) cannot accept responsibility for the accuracy of this information and recommends that parents, carers, young people, residents and professionals check with providers regarding DBS (Disclosure & Barring Service) and OFSTED registrations and CQC registrations. Information collected by Reading Service Guide; is used solely to implement and supply the Family Information Service (FIS), Special Educational Needs & Disabilities - Reading's Local Offer, Adults & Carers Support Group and Reading Youth.