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Royal Berkshire NHS Foundation Trust - Centre For Diabetes and Endocrinology

The Diabetes and Endocrinology Centre is an outpatient department for adults only and provides clinics for management of Diabetes and Endocrine disorders.

There is a specialist weight management team based at the Centre with a Specialist Obesity consultant and Endocrinologist. Patients are seen by appointment only and referred by GPs and hospital doctors.

People with diabetes seen in the clinics in the Centre have the benefit of multidisciplinary support and advice from diabetes specialist doctors, diabetes specialist nurses, diabetes specialist dietitian and clinical psychologist.

Specialist Diabetes clinics are:

Young adult clinic from ages 19y to 25y

Specialist Insulin Pump Clinic

Specialist Type 1 diabetes clinic

There are also specialist diabetes follow-up clinics, called outreach clinics, at selected GP surgeries in Reading attended by the Diabetes Consultants.

The Endocrinology Service manages conditions related to hormonal disturbances in adults. The service is lead by the Specialist Endocrinologist and endocrine investigations are carried out by the Endocrine Specialist nurse.

Who to contact

Telephone: 0118 3225111
Website: Royal Berkshire Hospital Website ~ Diabetes & Endocrinology

Where to go

Address: The Centre For Diabetes & Endocrinology, 71
London Road
Reading
Postcode: RG1 5BS

Time / Date Details

When is it on: The Service is open Monday to Thursday from 08.30hrs to 17.00hrs except for Bank Holidays

Local Offer

Local Offer Age Bands: Transitions to Adulthood (16+)
Needs Level: High
SEN Provision Type: Specialist

General Provider Response

Is your service accessible?: The Service is for adults above age 19 only. All patients are seen by appointment only. There is wheelchair access to the building. An interpreter can be booked with prior notice. Transport is usually booked by the Referrer
What are the eligibility criteria for your service?: Patients are referred by GPs and hospital doctors.
How are referrals/applications made to your service?: Appointments are made through the Choose and Book system and via the call centre of Royal Berkshire Hospital. Our consultants prioritise appointments where there is urgency and special need. The diabetes and endocrine secretaries also assist with appointments and enquiries.
What is your service standard for responding to referrals/accessing services?: The Service is open Monday to Thursday from 08.30hrs to 17.00hrs except for Bank Holidays
Funding: NHS
Charges: No
Inspection outcomes/quality awards: Care Quality Commission Inspected the Trust in March 2014. The inspectors examined the provision of care plans and care pathways for patients with Diabetes in particular the service for inpatients with diabetes.
Feedback and complaints procedure: We regularly seek feedback from parents/carers. This feedback is audited to build and improve our services. Complaints procedure is available on the Royal Berkshire Hospital Website. Support is available from the patient advisory Liaison Service (PALS) should you wish to make an enquiry.
How will I know my child will be safe using this service?: The Royal Berkshire NHS Foundation Trust is committed to providing the highest quality of care for children and young people and considers the safeguarding and protection of children to be a high priority throughout the organisation. Safeguarding the welfare and wellbeing of all children and young people who use our services, including those with special educational needs and disability is essential to providing health care; this includes protecting their health, human rights and ensuring they are free from harm, abuse or neglect. ‘The action we take to promote the welfare of children and protect them from harm is 'everyone’s responsibility’ • The Trust meets statutory requirements in relation to Criminal Records Bureau checks • Child Protection Polices and systems are up to date and robust including processes for flagging up children who miss outpatient appointments and a system for flagging children for whom there are child protection/safeguarding concerns. • There is a Board level Executive Director lead for safeguarding • Named professionals are clear about their roles and have sufficient time and support to undertake them. • There is a rolling programme of training within the Trust to ensure that all eligible staff are appropriately trained

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This information has been collected from third party providers therefore the Reading Services Guide, Reading Borough Council (RBC) and Brighter Futures for Children (BFfC) cannot accept responsibility for the accuracy of this information and recommends that parents, carers, young people, residents and professionals check with providers regarding DBS (Disclosure & Barring Service) and OFSTED registrations and CQC registrations. Information collected by Reading Service Guide; is used solely to implement and supply the Family Information Service (FIS), Special Educational Needs & Disabilities - Reading's Local Offer, Adults & Carers Support Group and Reading Youth.