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Due to the COVID-19 situation, some of the organisations listed on this site have posted service updates and will continue doing so. Many phone lines and websites are still available, however some contact details may have changed. Try the organisation's own website if you're having difficulty getting through.

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Launchpad Reading - Covid 19 response


Launchpad will be offering a telephone service for anyone who may be experiencing difficulties or need a listening ear during the Covid-19 outbreak.?Service is called: ‘Here for you’.? 


Further detail here:? 


They will be open to take telephone calls from 10am – 4pm Monday to Friday on 0118 929 1111 or for email support at?


Last updated: 02/04/2020

We provide Supported Housing, Floating Support and a Drop-in service in Reading.

Supported Housing: for single people who have a history of homelessness. At Launchpad we give people a second chance, challenging and supporting them to make changes in their life.

We can house more than 100 people and we offer the following services:

  • Developing life skills
  • Substance misuse
  • Employment, education and training
  • Horticulture and healthy living
  • Counselling

Access to Supported Housing is by referral only through the Access Panel. For details about the Access Panel, please contact the Housing Advice Team at Reading Borough Council on 0118 937 2165

Floating Support: you could be a single person, family with children, a single parent or childless couple. Launchpad's Floating Support is aimed at developing your skills and confidence to prevent homelessness.

You'll usually be referred to us by Reading Borough Council via Housing Advice, probation, social worker etc.

Floating Support is for you if need:

  • Advice; we can represent you and give you up to date information.
  • Homeless prevention; help you maintain your home or support to access alternative accommodation.
  • Benefits and budgeting; help to ensure your money lasts.
  • Well-being; help accessing the right health care for you.

We'll work out a plan together, you choose how we stay in touch. Support is short-term and focused for 3 to 6 months.

Drop-in: our drop-in service reaches out to everyone in Reading, no referral needed just pop in, Monday, Wednesday or Friday 10am - 2pm.

Anyone can pop in for advice, guidance and support with housing and /or homelessness related issues.

You could be:

  • Sleeping on a friend's sofa with no home of your own
  • Not sure how to find accommodation
  • Worried about your rent
  • Need help to resolve landlord problems
  • Need benefit advice
  • Need advice on drug or alcohol misuse


Our trained advisors will listen and give individual support. They can help with form filling, provide access to a computer and telephone helping you take control and resolve issues.

You don’t need to be referred just come along, the service is totally confidential.

Drop-in opening times

Monday, Wednesday, Friday 10am to 2pm 
Or call or email for advice Monday to Friday 9am to 5pm:

Telephone: 0118 929 1111

Who to contact

0118 950 7656
0118 929 1111 ~ Helpline

Where to go

Launchpad, Supported Housing and Drop-in
The Stables
1A Merchant Place

Time / Date Details

When is it on
You can speak to us Monday to Friday 9am-5pm.
Time of day

Other Details


Other notes

Launchpad's Floating Support Office is on Friar Street (next to the British Heart Foundation Charity shop):

28 Friar Street



This information has been collected from third party providers therefore the Reading Services Guide, Reading Borough Council (RBC) and Brighter Futures for Children (BFfC) cannot accept responsibility for the accuracy of this information and recommends that parents, carers, young people, residents and professionals check with providers regarding DBS (Disclosure & Barring Service) and OFSTED registrations and CQC registrations. Information collected by Reading Service Guide; is used solely to implement and supply the Family Information Service (FIS), Special Educational Needs & Disabilities - Reading's Local Offer, Adults & Carers Support Group and Reading Youth.