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Due to the COVID-19 situation, some of the organisations listed on this site have posted service updates and will continue doing so. Many phone lines and websites are still available, however some contact details may have changed. Try the organisation's own website if you're having difficulty getting through.

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Reading Community Welfare Rights

We are working remotely and continue to support existing clients.

New clients looking for benefits advice can get in touch by email (, through the "Contact Us" portal on our website, or by phone on 0118 955 1070

10am to 3 pm Monday to Friday

Last updated: 21/07/2021

Reading Community Welfare Rights Unit has been delivering high quality advice in and around Reading since 1988.

We are committed to providing a specialist advice service to all sectors of the local community in the area of Welfare Benefits.

Our Service is free, confidential, independent and impartial. We believe in equality for all.

 Appointments only

For clients that cannot get to Whitley, we operate outreach sessions at Launchpad and the Central Library in Reading town centre on Thursdays, by appointment only.

Who to contact

0118 955 1070

Where to go

South Reading Community Hub
252 Northumberland Avenue

Time / Date Details

When is it on
Open Monday, Tuesday, Wednesday-Thursday and Friday; 10am to 3pm. By appointment only.
Time of day
Session Information
Phone service: Monday
Tuesday-Wednesday-Thursday; 10am to 3pm

This information has been collected from third party providers therefore the Reading Services Guide, Reading Borough Council (RBC) and Brighter Futures for Children (BFfC) cannot accept responsibility for the accuracy of this information and recommends that parents, carers, young people, residents and professionals check with providers regarding DBS (Disclosure & Barring Service) and OFSTED registrations and CQC registrations. Information collected by Reading Service Guide; is used solely to implement and supply the Family Information Service (FIS), Special Educational Needs & Disabilities - Reading's Local Offer, Adults & Carers Support Group and Reading Youth.