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Due to the COVID-19 situation, some of the organisations listed on this site have posted service updates and will continue doing so. Many phone lines and websites are still available, however some contact details may have changed. Try the organisation's own website if you're having difficulty getting through.

If you have any queries, please email us at dos@reading.gov.uk or fis@reading.gov.uk

Royal Berkshire Hospital NHS Foundation Trust

Who to contact

Telephone
0118 322 5111
Website
Royal Berkshire Hospital Website

Where to go

Address
Royal Berkshire Hospital
London Road
Reading
Berkshire
Postcode
RG1 5AN
Notes

Car Parking

Parking for patients and visitors at the Royal Berkshire Hospital is on levels 0, 1, 2 and 3 of the multi-storey car park in Craven Road.

From the multi-storey you can easily get to main reception on level 2 of the Main Entrance Block.

There are also a small number of parking spaces:

  • outside North Block (the old entrance on London Road)
  • on West Drive (off Redlands Road)
  • outside Endoscopy on Craven Road

Access to the Berkshire Cancer Centre is good from the North Block car park, but it is more difficult for those with impaired mobility to get to other parts of the hospital from the North Block car park. We recommend that disabled patients use the multi-storey car park.

Parking is free for disabled badge holders and there are designated parking spaces for disabled visitors on Levels 0 and 2 of the multi-storey; outside North Block, outside Endoscopy, near the South Block entrance (off Redlands Road) and in West Drive.

Disabled badge holders must not park on yellow lines anywhere on site, please read the disabled drivers handbook for more information.

Wheelchairs may be found in the multi-storey car park or ask at Main Reception.

In all car parks there are pick up and drop off parking spaces (maximum stay 15 minutes).

(There is an electric buggy service operated by volunteers available to transport patients around inside the hospital between 9.30am and 12.00 noon and 1.30pm and 4.00pm Monday to Friday.)

Charges

There are barriers to the multi storey car park, so you will need to take a ticket to enter it. Before you return to your vehicle (at the end of your stay) please pay the amount due at a pay station (these are located on levels 0 and 2). This will validate your ticket and allow you to exit the car park.

Parking charges are:

  • Up to 1 hour £1.50
  • Up to 2 hours £3.00
  • Up to 3 hours £4.50
  • Up to 4 hours £6.00
  • Up to 6 hours £9.00

All day parking £12
Maximum stay is 24 hours.

Currently cash only is accepted in the pay machines. Income generated from car parking charges is used for the benefit of patient care.

Exemptions to normal parking charges

The following are eligible to be issued with a free parking permit on a ‘one per patient’ basis:

  • partners of women in labour
  • visitors (close relatives) to patients in ICU, Buscot Ward, Paediatric wards
  • visitors to patients who are gravely ill
  • patients attending for chemotherapy, radiotherapy and dialysis.
  • if you are a carer providing care to a patient - please speak to one of the nurses or speak to the ward sister/manager or Patient Relations.

The following are eligible to be issued with a concessionary (reduced cost) parking permit on a ‘one per patient’ basis:

  • outpatient or day-case patients who are not entitled to a free parking permit whose appointment or treatment is expected to exceed four hours
  • regular visitors to long-stay or very ill patients ‑ to be authorised at the discretion of the ward sister.

The issued permit will allow free or concessionary parking of one motor vehicle in any Trust public on-site pay & display space for the period quoted on the permit. Maximum permit duration is as follows:

  • concessionary permits one week
  • free permits one month

When their permit expires, eligible applicants can reapply for another permit. The permit will specify the car registration number and is therefore not transferable to other vehicles.

Application form

To get free or concessionary parking, patients and visitors should complete an application form (these are available in the clinic or on the ward – please ask at the ward or clinic reception desk) and get it authorised by the ward sister or departmental manager.

All applicants should then present their authorised application form to Security at the reception desk, level 2 Main Entrance building at the Royal Berkshire Hospital site.

Other Details

Costs

Is there a charge for
using this service?
No
Wheelchair accessible?
Yes

Availability

Referral Details

Please refer to the indvidual services where you will find their referral criteria.

Local Offer

SEN Provision Type
Universal
Local Offer Updated
04/05/2018

General Provider Response

Funding
NHS
Charges
Yes
Inspection outcomes/quality awards
Following an inspection in September 2017 the CQC published their report in February 2018 where the Trust was rated as Good.
Feedback and complaints procedure
Please contact the PALS department on 0118 322 8338 or by email talktous@royalberkshire.nhs.uk

This information has been collected from third party providers therefore the Reading Services Guide, Reading Borough Council (RBC) and Brighter Futures for Children (BFfC) cannot accept responsibility for the accuracy of this information and recommends that parents, carers, young people, residents and professionals check with providers regarding DBS (Disclosure & Barring Service) and OFSTED registrations and CQC registrations. Information collected by Reading Service Guide; is used solely to implement and supply the Family Information Service (FIS), Special Educational Needs & Disabilities - Reading's Local Offer, Adults & Carers Support Group and Reading Youth.