COVID-19 RESPONSE: Help at home service (chargeable) has capacity and can take referrals currently.
Last updated: 30/03/2020
Do you need help in the home? Are there some jobs you are unable to do?
If so, our Personal Assistant Service can help.
Age UK Berkshire can provide Personal Assistants to help with many types of domestic tasks, which then help you maintain independent living.
Our team is available to anyone over 50 years of age, and for people with disabilities, anywhere in Berkshire.
There is an hourly charge of £20.
The number of hours you use depends on the number of jobs you have and how often you would like the service: some people have just an hour or two a month, others choose to pay for a weekly service.
Our team will bring along their own cleaning materials or we will use your own if you wish.
This service may include:
- Vacuum cleaning
- Cleaning bathrooms and kitchens
- Mopping floors
- Changing and remaking a bed
- Cleaning the insides of windows
- Take you food shopping
- Put your shopping away, even if it's delivered by someone else
- Take you to the bank or post office
- Taking you shopping for clothes or presents
- A trip to the garden centre or similar
We find that most people need an hour or two a week but we will do more if you’d like us to.
All services will be assessed for safety. If your home needs a full spring-clean this will be assessed on an individual basis and a price agreed before we start. We will do our best to meet your individual needs and to support you in your own home so that you can be as independent as you wish.
The Home Help Plus team have all have satisfactory Disclosure & Barring Scheme checks (for criminal records, etc.) and are fully referenced and insured, providing you with the confidence you can have in the team.
We also pay our staff a reasonable rate (the Accredited Living Wage), so they're not in a rush to complete the work and get to the next job: we don't work in 15 minutes slots and don't expect you to have to put up with that limited service.
The Home Help Plus team do not offer personal care, but if you need that service, contact our Information & Advice team who will be able to inform you about other organisations who can provide that.