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Due to the COVID-19 situation, some of the organisations listed on this site have posted service updates and will continue doing so. Many phone lines and websites are still available, however some contact details may have changed. Try the organisation's own website if you're having difficulty getting through.

If you have any queries, please email us at dos@reading.gov.uk or fis@reading.gov.uk

TrustonTap Care Services

TrustonTap is committed to delivering exceptional, high quality home care. We help older and vulnerable people to live independently in their own homes with a choice of hourly, overnight and live-in care.

The experienced and handpicked carers deliver excellent service to people in later life who are seeking support to stay living in their own homes, either for the short -term or for a regular arrangement. Whether it is personal care, dementia support, help with cooking or companionship, TrustonTap will try to match clients with a suitable local carer who can provide support when required.

By connecting families directly, without the need for a care agency, care is more affordable to the client and the TrustonTap team of self-employed personal assistants are well rewarded for the brilliant work they do. Care recipients value the consistency of care and the close relationship they are able to have with their TapTeam carer.

We have a team of over 150 professional carers who are keen to provide care and support to older and vulnerable care recipients across Berkshire, Buckinghamshire and Oxfordshire

This two-minute video give an overview of our Care services

Who to contact

Contact Name
William Cotton
Contact Position
Managing Director
Telephone
01865 951 350
E-mail
william@trustontap.com
Website
TrustonTap website

Where to go

Address
Abbey Square
Long Wittenham
Reading
Berkshire
Postcode
RG1 3BQ
Notes

We have carers living across Reading and in the surrounding areas. We will match you with the most appropriate TapTeam carer depending on the services you require, the time when you want the support and the location where care is required (usually the care recipient’s home address)

Time / Date Details

When is it on
We will try to introduce you to carers to provide support whenever you need them, whether it is hourly care, overnight care or Live-in care
Time of day
Morning
Afternoon
Evening
Session Information
You decide how long you want your carer for. Visits are for a minimum of one hour.

Other Details

Costs

Is there a charge for
using this service?
Yes
Table of costs
Table of costs
AmountCost Type
16 Per Hour
17 Per Hour
15 Per Hour
18 Per Hour
19 Per Hour
14 Per Hour
780 Per Week
Details
Cost varies depending on which carer is best suited to meet your needs. For most care recipients requiring Personal Care, cost is between £14/hour and £19/hour

Availability

Referral required
No
Referral Details

We will try to match with carers who are available at times when you need support

Other notes

We know that finding suitable help can often be very difficult and we are determined to grow a care business that can improve the way in which we look after one another across our communities. We want to make it easier to get trusted and reliable help whenever people want it. We want to give people choice and control over who provides their care and support and to ensure that fantastic service is provided on every visit.

Across the team, we have met many retired people who wish to stay living independently in their own homes but who need a bit of help on small day to day tasks. Whether this is just occasional care , assistance to change a light bulb, pick up a prescription, help with paperwork or simply to have someone to chat to, it is good to have someone who can come around to help.

We now have a trusted TapTeam who will deliver excellent service to older people in their own homes, whether it is a one- off task or a regular arrangement. We have used the latest technology to ensure that we can deliver that service at a lower cost whilst also ensuring that our wonderful, hand-picked TapTeam assistants are paid a good rate for the brilliant work they do

This information has been collected from third party providers therefore the Reading Services Guide, Reading Borough Council (RBC) and Brighter Futures for Children (BFfC) cannot accept responsibility for the accuracy of this information and recommends that parents, carers, young people, residents and professionals check with providers regarding DBS (Disclosure & Barring Service) and OFSTED registrations and CQC registrations. Information collected by Reading Service Guide; is used solely to implement and supply the Family Information Service (FIS), Special Educational Needs & Disabilities - Reading's Local Offer, Adults & Carers Support Group and Reading Youth.