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Due to the COVID-19 situation, some of the organisations listed on this site have posted service updates and will continue doing so. Many phone lines and websites are still available, however some contact details may have changed. Try the organisation's own website if you're having difficulty getting through.

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Alana House - Women's Community Project

COVID-19 Update

Alana House service April - June 2021.

Alana House remains open for support by appointment only. If you need to see or speak to a support worker, please call the team on 0118 921 7640.

We are able to run some group sessions and courses with small numbers.  

Within the government guidelines we are still not able to run open drop-in sessions. We are looking to re-open the Alana House Community Caf√© as soon as possible. 

We remain open to new referrals (both through professionals or self-referrals). We will contact all those referred to us and explore what support we can offer or help ensure they can access other appropriate services.  For self-referrals please call Alana House on 0118 921 7640 or email where one of our team will help you.

Please do not come to Alana House without an appointment as we cannot safely allow people in the building without an appointment being arranged in advance.

Alana House is an award winning innovative women's community project run by Parents and Children Together (PACT) charity that uses a holistic approach to support vulnerable women with complex needs, including ex offenders and those at risk of offending. Alana House won the Howard league for Penal reform "Womens" category in 2014 & 2017.

Part of the PACT Communities Team, Alana House works alongside Bounce Back 4 Kids (BB4K) project, which supports children and parents who have previously experienced domestic abuse.

Who to contact

Contact Name
Alana House
Contact Position
Women's Project Administrator
0118 9217640
Alana House ~ What's On
Parent Organisation
Parents And Children Together (PACT) - Covid 19 response

Where to go

Alana House
2 Southern Court
South Street

Time / Date Details

Time of day
Session Information
For information on current activities please contact us

Other Details


Is there a charge for
using this service?


Referral required
Referral Details

If you would like to make a referral please contact the Communities Team on 01189 217640 or email Alternatively women can self-refer at drop in

Other notes

Alana House provides information, support and advice to women across Reading, and areas of Berkshire to help with a wide variety of needs including accommodation, domestic abuse, children and families, social isolation, offending behaviour and substance misuse.

Support Workers help women to identify their needs and work in partnership through keywork to achieve their goals. Alana House often supports women to engage with statutory services, where they would otherwise struggle.

Alana House group programme changes quarterly, and includes a job club where women develop employability skills, wellbeing and mindfulness sessions, fitness, literacy and numeracy and parenting skills. Alana House utilises a multiagency approach, liaising with other agencies often to facilitate support at their premises on South Street, so women can access services in a safe environment. Specialist services available during the week include Reading Borough Council Outreach worker in attendance at drop ins, Sexual Health Nurse and drug and alcohol misuse support group.

Alana House also runs BB4K programmes ( Bounce Back 4 Kids (BB4K) is a support programme developed by PACT that uses therapeutic techniques to support children who have been victims or witnesses of domestic abuse. The programme works with the children and their parents to come to terms with experiencing family breakdowns. The programme consists of children’s support groups run concurrently with parent support groups.

The BB4K programme has a number of key aims:

  • To help break the cycle of domestic abuse
  • To raise children’s self-esteem and to give them an opportunity to explore and express their feelings through fun, child-focussed activities, in a safe therapeutic way
  • To improve children’s school attendance and learning and development


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This information has been collected from third party providers therefore the Reading Services Guide, Reading Borough Council (RBC) and Brighter Futures for Children (BFfC) cannot accept responsibility for the accuracy of this information and recommends that parents, carers, young people, residents and professionals check with providers regarding DBS (Disclosure & Barring Service) and OFSTED registrations and CQC registrations. Information collected by Reading Service Guide; is used solely to implement and supply the Family Information Service (FIS), Special Educational Needs & Disabilities - Reading's Local Offer, Adults & Carers Support Group and Reading Youth.