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Due to the COVID-19 situation, some of the organisations listed on this site have posted service updates and will continue doing so. Many phone lines and websites are still available, however some contact details may have changed. Try the organisation's own website if you're having difficulty getting through.

If you have any queries, please email us at or

Action on Hearing Loss -Covid 19 response


We are stlll offering support online.  You can also read our guidance pack 'Managing Hearing Loss and Tinitus during Covid 19 lockdown'

Last updated: 25/06/2020

We are team of trained, dedicated and professional information line officers. We provide free, confidential and impartial information to deaf and hard of hearing people, their families, friends, and professionals.

We also offer Hearing Checks.

Please download our information flyer to share with your contact and networks.

Who to contact

0203 227 6097 / Text: 0808 808 9000
SMS: 0780 0000 360

Where to go

19-23 Featherstone Street

This information has been collected from third party providers therefore the Reading Services Guide, Reading Borough Council (RBC) and Brighter Futures for Children (BFfC) cannot accept responsibility for the accuracy of this information and recommends that parents, carers, young people, residents and professionals check with providers regarding DBS (Disclosure & Barring Service) and OFSTED registrations and CQC registrations. Information collected by Reading Service Guide; is used solely to implement and supply the Family Information Service (FIS), Special Educational Needs & Disabilities - Reading's Local Offer, Adults & Carers Support Group and Reading Youth.