Reading Information, Advice & Support Service for SEND
Reading Information, Advice & Support Service for SEND (Reading IASS) offers free confidential and impartial information, advice and support about education, health and social care to Reading parents and carers who have children (up to the age of 25) with special educational needs or disability. We also support children and young people in their own right.
Helpline open during term time: Monday 9.30-2.30pm; Wednesday 9.30am-2.30pm; Friday 9.30am-2.30pm but you can leave a message at any time. During school holidays we cover the service on a rota, without fixed helpline hours. At all times of the year calls are returned within two working days.
Reading IAS Services - what they are/how they can help? (short films)
There is a new webinar on EHCPs on the parent/carer page here ow.ly/w2F050HMmZa
All the resources on the children and young people page are new ow.ly/UNL050HMn3s
A couple of videos looking at what IAS services are, what they can do, and how they can help. Please see link below:
Did you know, once you have a case opened with us you can contact your allocated IASS officer directly – you do not have to go through the helpline? For further detail about our services see www.readingiass.org
Who to contact
- Contact Name
- Reading IASS helpline
- 0118 937 3421 0118 937 3421
- Scan to visit this website
Where to go
- Whitley Health and Social Services Centre
268, Northumberland Avenue
- RG2 7PJ
Directions to RG2 7PJ
Time / Date Details
- When is it on
- Helpline Monday - Wednesday - Friday 9.30-2.30 in term time, but you can leave a message at any time
- Age Ranges
- Referral required
- Referral Details
We are a self-referral service; all that is required is a telephone call from the parent/carer, child or young person. Because of our impartiality policy and the need to operate at arm's length we do not accept direct referrals from third parties, however we will work with third parties to find ways to support parents who might struggle to make contact with us. We do not operate a waiting list, but we are a small service experiencing high levels of demand.
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This information has been collected from third party providers therefore the Reading Services Guide, Reading Borough Council (RBC) and Brighter Futures for Children (BFfC) cannot accept responsibility for the accuracy of this information and recommends that parents, carers, young people, residents and professionals check with providers regarding DBS (Disclosure & Barring Service) and OFSTED registrations and CQC registrations. Information collected by Reading Service Guide; is used solely to implement and supply the Family Information Service (FIS), Special Educational Needs & Disabilities - Reading's Local Offer, Adults & Carers Support Group and Reading Youth.