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Coronavirus

Due to the COVID-19 situation, some of the organisations listed on this site have posted service updates and will continue doing so. Many phone lines and websites are still available, however some contact details may have changed. Try the organisation's own website if you're having difficulty getting through.

If you have any queries, please email us at dos@reading.gov.uk or fis@reading.gov.uk

Kooth ~ Online Counselling Service

Berkshire West CCG has commissioned the online counselling service Kooth, to support young people aged 11 – 18 years (up to 19th birthday).

Kooth is an integral component of Berkshire West’s mental health provision offering digital counselling and emotional well-being service for young people and young adults.

Kooth provides a safe, secure means of accessing help via the internet.  By accessing young people can benefit from:

  • A free, confidential, anonymous and safe way to receive support online.
  • Out of hours’ availability. Counsellors are available from 12noon to 10pm on weekdays and 6pm to 10 pm at weekends, every day of the year on a drop in basis.
  • Online Counselling from a professional team of BACP qualified counsellors is available via 1-1 chat sessions or messaging on a drop in basis or via booked sessions.
  • Discussion Boards which are all pre-moderated allow young people to access peer to peer support.
  • Online Magazine full of moderated articles many of which are submitted by young people offering advice and guidance on a huge range of topics.
  • No referral is required.  Young people can register for kooth independently at www.kooth.com

To use the service or find out more visit www.kooth.com

You can also view a short video about the service by following this link: Kooth Video                                                      

Who to contact

Website
www.kooth.com

Other Details

Costs

Is there a charge for
using this service?
No

Availability

Age Ranges
11 to 18 years
Referral required
No

This information has been collected from third party providers therefore the Reading Services Guide, Reading Borough Council (RBC) and Brighter Futures for Children (BFfC) cannot accept responsibility for the accuracy of this information and recommends that parents, carers, young people, residents and professionals check with providers regarding DBS (Disclosure & Barring Service) and OFSTED registrations and CQC registrations. Information collected by Reading Service Guide; is used solely to implement and supply the Family Information Service (FIS), Special Educational Needs & Disabilities - Reading's Local Offer, Adults & Carers Support Group and Reading Youth.