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TORCH Help Hub

Torch is a community help hub set up and run by volunteers from local churches across Reading with the aim of providing a helping hand to those who otherwise cannot get help and tend to fall through the gaps of existing provision.

This is a completely free service. All volunteers are DBS cleared and where possible come from the local community near the client. Self or agency referrals to Torch can be made by phone, email or via the website contact form where they will be triaged by a team of Coordinators who select the appropriate volunteer from across the churches.

Torch is a project under the auspices of CityLife Community Projects (CLCP), registered charity No. 1117112, and a company registered in England and Wales No. 05881513. The management team at Torch is drawn from among the leaders of the churches involved and they report to the trustees of CLCP.


The work of Torch comprises of three strands:

  1. Help Hub: We offer free practical help when you need it.
  2. Signposting: We offer free support to help you live well.
  3. Community Action: We serve the community through positive action to make it a better place for all.

Visit website for more details 


We provide


Examples of this




Urgent Help

Short term support with urgent needs for those unable to get out

Collecting shopping

Collecting prescriptions

Signposting to other charities

Enhanced Wellbeing

Friendly support to improve emotional and mental wellbeing

Being a sensible friend/befriending

Addressing loneliness and isolation

Chat and prayer

Confidence Building

Confidence building through “hand holding” to get back on your feet

Help to get out of the house

Assistance with social re-engagement

Support to attend appointments

Practical Tasks

Practical support to make a difference to everyday life

Odd jobs around the house

Assistance with small gardening/outdoor jobs

Signposting to other charities

Personal Help

Personal support to help people with everyday life

Help with letters, CV’s and job applications etc

Help with IT, form filling and paperwork etc

Signposting to other charities

Who to contact

0118 3800260

This information has been collected from third party providers therefore the Reading Services Guide, Reading Borough Council (RBC) and Brighter Futures for Children (BFfC) cannot accept responsibility for the accuracy of this information and recommends that parents, carers, young people, residents and professionals check with providers regarding DBS (Disclosure & Barring Service) and OFSTED registrations and CQC registrations. Information collected by Reading Service Guide; is used solely to implement and supply the Family Information Service (FIS), Special Educational Needs & Disabilities - Reading's Local Offer, Adults & Carers Support Group and Reading Youth.