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Coronavirus

Due to the rapidly changing COVID-19 situation, some of the organisations listed on here are still in the process of posting service updates. Many phone lines and websites are still available, but some contact details have changed. Try the organisation's own website if you're having difficulty getting through.

If you have any queries, please email us at dos@reading.gov.uk or fis@reading.gov.uk

Victims First - Covid 19 response

COVID-19 Upddate: We are currently working with limited capacity due to Covid-19.

Please make a referral using our online referral form on the site rather than calling the Victims First Freephone number. Please provide the email address and contact number for the person needing support and a Victims First Officer will contact them within 5 working days. Thank you.

Online referral form: https://login.apricotsoftware.co.uk/document/edit/id/new/form_id/34

Victims First was launched in June 2018 and provides free emotional and therapeutic support to victims of crime across Berkshire, Buckinghamshire and Oxfordshire.

The service enables a one front door approach for all victims, witnesses and family members of victims to access support following a crime regardless of the crime type, whether it has been reported to the police or not, and when and where it took place.

The service can support victims of any crime including domestic abuse, sexual violence, stalking, harassment, cyber-crime, fraud, theft, burglary and exploitation.

Victims will have access to a range of services including:

  • Telephone support
  • Face to face support
  • Advocacy, including help to access other services such as : sexual health clinics, drug and alcohol services and legal services
  • Support through the criminal justice system
  • Therapeutic counselling

They may also be referred to a Victims First specialist service depending on their needs. This includes specialist support for young victims and male and female victims of sexual violence.

To access support or refer someone else to Victims First you can call 0300 1234 148 and speak to a Victims First Officer or complete an online referral form at www.victims-first.org.uk 

Who to contact

Telephone
0300 1234 148
Website
https://www.victims-first.org.uk/

Other Details

Costs

Is there a charge for
using this service?
No

This information has been collected from third party providers therefore the Reading Services Guide, Reading Borough Council (RBC) and Brighter Futures for Children (BFfC) cannot accept responsibility for the accuracy of this information and recommends that parents, carers, young people, residents and professionals check with providers regarding DBS (Disclosure & Barring Service) and OFSTED registrations and CQC registrations. Information collected by Reading Service Guide; is used solely to implement and supply the Family Information Service (FIS), Special Educational Needs & Disabilities - Reading's Local Offer, Adults & Carers Support Group and Reading Youth.

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