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Due to the COVID-19 situation, some of the organisations listed on this site have posted service updates and will continue doing so. Many phone lines and websites are still available, however some contact details may have changed. Try the organisation's own website if you're having difficulty getting through.

If you have any queries, please email us at or

Parents And Children Together (PACT) - Covid 19 response

COVID-19 Update - PACT staff are working remotely and PACT is committed to continuing its support for children, families and vulnerable women

Following the Government advice on 16th March, PACT's offices in Reading, London and Brighton are temporarily closed until further notice and all PACT employees will be working remotely from home. However PACT's adoption services and support for families, vulnerable women and children will continue.

We politely request that instead of sending items to our offices via Royal Mail that you use email to ensure that there is no delay in our response. Please use if you do not have a direct contact or if you are sending invoices or accounts queries. Our Communities team can be reached at and 

Read more:

PACT ( helps hundreds of troubled families every year through inspirational and award-winning services across Reading and Berkshire. PACT helps parents to make the best life for their children, especially those from more troubled backgrounds.

PACT supports vulnerable children and families through:

  • Alana House - supporting vulnerable women with complex needs who often lead chaotic lives. Many are isolated, at risk of offending, and have multiple and complex needs.
  • Bounce Back 4 Kids (BB4K) - an innovative programme developed by PACT which supports children and their non-perpetrating parents who have experienced domestic abuse.
  • Outstanding (Ofsted 2014 & 2017) adoption and adoption support services. Since 2011, PACT has placed over 500 children-in-care with loving forever families. In 2013, PACT’s therapeutic support service called FACTS was voted “Voluntary Adoption Service of the Year” (BAAF National Adoption Week Awards).

PACT aims to:

  • Reduce inequalities by improving the life chances of children and parents
  • Support and counsel parents in the choices they make and opportunities they provide their children

Who to contact

0300 456 4800

Where to go

Parents & Children Together
South Street

This information has been collected from third party providers therefore the Reading Services Guide, Reading Borough Council (RBC) and Brighter Futures for Children (BFfC) cannot accept responsibility for the accuracy of this information and recommends that parents, carers, young people, residents and professionals check with providers regarding DBS (Disclosure & Barring Service) and OFSTED registrations and CQC registrations. Information collected by Reading Service Guide; is used solely to implement and supply the Family Information Service (FIS), Special Educational Needs & Disabilities - Reading's Local Offer, Adults & Carers Support Group and Reading Youth.