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Due to the COVID-19 situation, some of the organisations listed on this site have posted service updates and will continue doing so. Many phone lines and websites are still available, however some contact details may have changed. Try the organisation's own website if you're having difficulty getting through.

If you have any queries, please email us at or

Digital Parent Support Service (DPSS) ~ Family Action

Digital Parent Support Service
Do you know parents/carers who may need help or support in the evenings and weekends? If so, we have our free parent helpline, befrienders and counselling service, we can provide emotional and practical support and guidance on all aspects of parenting.

  • Freephone 0808 802 6666
  • Text: 07537 404 282
  • Email
  • Open weekdays 10am to 2pm & 6pm to 10pm, weekends 10am to 1pm
  • Available for parents and carers across England

Who to contact

020 7254 6251
Digital Parenting Support Service (DPSS)
Parent Organisation
Family Action

Time / Date Details

When is it on
Open all week.
Session Information
Mon-Fri: 10am to 2pm & 6pm to 10pm
Sat-Sun: 10am to 1pm

This information has been collected from third party providers therefore the Reading Services Guide, Reading Borough Council (RBC) and Brighter Futures for Children (BFfC) cannot accept responsibility for the accuracy of this information and recommends that parents, carers, young people, residents and professionals check with providers regarding DBS (Disclosure & Barring Service) and OFSTED registrations and CQC registrations. Information collected by Reading Service Guide; is used solely to implement and supply the Family Information Service (FIS), Special Educational Needs & Disabilities - Reading's Local Offer, Adults & Carers Support Group and Reading Youth.