Provides hearing assessment and rehabilitation of hearing loss including counselling, fitting and programming of hearing aids and advice on their use and management.
Hearing Therapy and Tinnitus
Provides support go children with hearing loss or help with managing bothersome tinnitus, hyperacusis or have auditory processing difficulties.
Children with suspected ear-related dizziness may be referred to the Balance Clinic service for assessment and rehabilitation of balance organ disorders. ENT assessment will be part of the pathway.
Referrals are accepted from a wide range of health professionals:
- Speech and Language Therapist
- From the Newborn Hearing Screening Programme
- Health Visitor
- Ear, Nose and Throat Consultant
- School Nurse
Children may be referred to the service for the following reasons:
- A follow up appointment may have been made following the Newborn Hearing Screen
- A child may not have passed their routine school hearing test
- It is routine for all children with delayed speech and language to their hearing checked. This referral could be made as part of the Health Visitor’s two-year check
- Request from another professional, such as a Paediatrician
- Parental concerns
Where to go
- Royal Berkshire Hospital
- RG1 5AN
Henley (Townlands) Hospital
West Berkshire Community Hospital
Royal Berkshire Bracknell Healthspace
Time / Date Details
- When is it on
- Mon, Wed, Thurs, Fri 8.30 am to 5 pm / Tues 8am to 6 pm
- Other notes
Wheelchair access to the building
An interpreter can be booked with prior notice
Patient information in range of languages
Transport booked via the GP
Specialist Adult with Learning Disabilities Clinic
Domiciliary / ward appointments available
- Local Offer Age Bands
Early Years (0-4 years)
Primary (4-10 years)
Secondary (11-16 years)
- Needs Level
- SEN Provision Type
- Local Offer Updated
General Provider Response
- Is your service accessible?
The Children’s Hearing Assessment Service based at the Royal Berkshire Hospital provides hearing assessment for all children across the UK.
Clinics take place at Royal Berkshire Hospital, Wokingham Hospital, Townlands Hospital, West Berkshire Community Hospital, and Royal Berkshire Bracknell Healthspace. Home visits are offered to families of newborns and difficult to test children.
The team work in close conjunction with speech and language therapists, paediatricians and ENT doctors.
Referrals can be accepted from GPs, health visitors and other professionals.
There is wheelchair access to the building.
An interpreter can be booked with prior notice.
Transport is usually booked by the Referrer
- What are the eligibility criteria for your service?
As above, we see any child requiring hearing assessment or habilitation plus any adult with learning disability / SEND requiring paediatric techniques
- How are referrals/applications made to your service?
Patients are referred by GPs and hospital doctors
- Inspection outcomes/quality awards
Following a CQC inspection in September 2017 the Trust was rated as Good.
- Feedback and complaints procedure
We regularly seek feedback from parents/carers. This feedback is audited to build and improve our services.
Complaints procedure is available on the Royal Berkshire Hospital Website. Support is available from the patient advisory Liaison Service (PALS) should you wish to make an enquiry.
- How will I know my child will be safe using this service?
The Royal Berkshire NHS Foundation Trust is committed to providing the highest quality of care for children and young people and considers the safeguarding and protection of children to be a high priority throughout the organisation.
Safeguarding the welfare and wellbeing of all children and young people who use our services, including those with special educational needs and disability is essential to providing health care; this includes protecting their health, human rights and ensuring they are free from harm, abuse or neglect.
‘The action we take to promote the welfare of children and protect them from harm is 'everyone’s responsibility’
• The Trust meets statutory requirements in relation to Criminal Records Bureau checks
• Child Protection Polices and systems are up to date and robust including processes for flagging up children who miss outpatient appointments and a system for flagging children for whom there are child protection/safeguarding concerns.
• There is a Board level Executive Director lead for safeguarding
• Named professionals are clear about their roles and have sufficient time and support to undertake them.
• There is a rolling programme of training within the Trust to ensure that all eligible staff are appropriately trained
This information has been collected from third party providers therefore the Reading Services Guide, Reading Borough Council (RBC) and Brighter Futures for Children (BFfC) cannot accept responsibility for the accuracy of this information and recommends that parents, carers, young people, residents and professionals check with providers regarding DBS (Disclosure & Barring Service) and OFSTED registrations and CQC registrations. Information collected by Reading Service Guide; is used solely to implement and supply the Family Information Service (FIS), Special Educational Needs & Disabilities - Reading's Local Offer, Adults & Carers Support Group and Reading Youth.