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Coronavirus

Due to the COVID-19 situation, some of the organisations listed on this site have posted service updates and will continue doing so. Many phone lines and websites are still available, however some contact details may have changed. Try the organisation's own website if you're having difficulty getting through.

If you have any queries, please email us at dos@reading.gov.uk or fis@reading.gov.uk

FirstStop

FirstStop is led by the charity Elderly Accommodation Counsel (EAC) working in partnership with other national and local organisations.

FirstStop Advice is an independent, free service offering advice and information for older people, their families and carers about housing and care options. It is led by the charity Elderly Accommodation Counsel (EAC) working in partnership with other national and local organisations. Advice and information includes:

  • Care and support - in your own home, in specialist housing or in a care home.
  • Housing - livng independently, moving somewhere providing care.
  • Finance - paying for care, benefits and allowances, Council and NHS funding, insurancee, financial planning and financial products.
  • Rights - including legal issues, standards, entitlements, advocacy services.

Who to contact

Telephone
0800 377 7070
E-mail
info@firststopadvice.org.uk
Website
http://www.firststopcareadvice.org.uk/

This information has been collected from third party providers therefore the Reading Services Guide, Reading Borough Council (RBC) and Brighter Futures for Children (BFfC) cannot accept responsibility for the accuracy of this information and recommends that parents, carers, young people, residents and professionals check with providers regarding DBS (Disclosure & Barring Service) and OFSTED registrations and CQC registrations. Information collected by Reading Service Guide; is used solely to implement and supply the Family Information Service (FIS), Special Educational Needs & Disabilities - Reading's Local Offer, Adults & Carers Support Group and Reading Youth.