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Due to the COVID-19 situation, some of the organisations listed on this site have posted service updates and will continue doing so. Many phone lines and websites are still available, however some contact details may have changed. Try the organisation's own website if you're having difficulty getting through.

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Benefit Cap Team (RBC)

The Benefit Cap is a Central Government change which limits the total amount of certain benefits working age households can receive before any deductions are taken. Pensioners will not be affected by the Benefit Cap.

For more information, please visit


Who to contact

Contact Name
Benefit Cap Team
0118 937 2410

Where to go

Civic Centre
Bridge Street

Our Benefit Cap Coordinators also collocate at Reading Job Centre and will also run some drop in sessions at Children Centres across the borough.  For more information please call or email us.

Time / Date Details

When is it on
Open Monday to Friday 9am to 5pm

Other Details


Is there a charge for
using this service?


Referral required
Referral Details

Our service is not based on referrals but we will happily take referrals from professionals to support mutual clients.

Other notes

Our service is aimed at people in the Borough of Reading who are affected by or are due to be affected by the Benefit Cap.

This information has been collected from third party providers therefore the Reading Services Guide, Reading Borough Council (RBC) and Brighter Futures for Children (BFfC) cannot accept responsibility for the accuracy of this information and recommends that parents, carers, young people, residents and professionals check with providers regarding DBS (Disclosure & Barring Service) and OFSTED registrations and CQC registrations. Information collected by Reading Service Guide; is used solely to implement and supply the Family Information Service (FIS), Special Educational Needs & Disabilities - Reading's Local Offer, Adults & Carers Support Group and Reading Youth.