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Due to the rapidly changing COVID-19 situation, some of the organisations listed on here are still in the process of posting service updates. Many phone lines and websites are still available, but some contact details have changed. Try the organisation's own website if you're having difficulty getting through.

If you have any queries, please email us at or

Age UK Reading Information and Advice Service - Covid 19 response


Our phones and emails remain in operation and we are endevouring to assist people with information and support as they come through. Please contact us if we can be of help.

  • advice telephone and email service is available 9am-4:30pm Monday to Friday with out of hours calls being picked up by the national call centre.

We are working to ensure older people who are isolated are being supported with things like shopping and other essential errands. We have a team of trained and vetted volunteers who can come and help with essential errrands. If you know of someonewho wll require help to get their shopping in then please ask them to contact us. 

Last updated: 18/05/2020

Age UK Reading provides information for all people over 50 and their family carers on a wide range of subjects by phone, email or face to face at our Thursday Pop-in


Who to contact

0118 950 2480 (Daytime)

Where to go

Various locations

Time / Date Details

When is it on
Monday to Friday 9 am until 2.30 pm
Time of day
Session Information
phone lines open between 9 am and 2.30 pm Mon-Fri

Other Details


Referral required

This information has been collected from third party providers therefore the Reading Services Guide, Reading Borough Council (RBC) and Brighter Futures for Children (BFfC) cannot accept responsibility for the accuracy of this information and recommends that parents, carers, young people, residents and professionals check with providers regarding DBS (Disclosure & Barring Service) and OFSTED registrations and CQC registrations. Information collected by Reading Service Guide; is used solely to implement and supply the Family Information Service (FIS), Special Educational Needs & Disabilities - Reading's Local Offer, Adults & Carers Support Group and Reading Youth.