Availability

Referral required

Yes

Referral Details

We accept self-referrals, referrals from local authorities and health services and will respond to any referral / request for a service within 24 hours.

Other notes

Heroes Homecare is a home care agency in Reading and Wokingham with a difference. We understand that caring for a loved one can be challenging and take away from spending time enjoying each other's company. Our compassionate and high-quality home care service is specifically designed to help people stay independent in their own homes for longer, giving you peace of mind that your loved one is safe and comfortable when you can’t be with them.

Our core values are compassion, professionalism and flexibility. Just as no two individuals are the same, we don’t believe that one size fits all when it comes to care. We’re passionate about giving people a truly bespoke care plan that meets their needs and requirements and respects their dignity at all times.

Heroes Homecare, a fully independent home care company, is like a family. We know how important it is to have clear processes and to be there when you need us, which is why we’re available around the clock to answer any queries you have about you or your loved one’s care.

Carers you can trust

We don’t just hire people with the right skills on paper, we look for kind and friendly individuals who are passionate about giving care. We interview candidates thoroughly to make sure they share our core values. Successful applicants are DBS checked and receive extensive training before they become one of our Heroes.

Caring Individuals

We make every effort to match up trusted carers with the right skillset and compatible interests to our clients, ensuring you and your loved one are in the best possible hands. Time spent together should be a pleasure, and we aim to make every visit a joy that your loved one looks forward to as much as we do.

Honesty & Transparency

Our refreshing approach to care blends exceptional customer service with passionate and committed care. We create a bespoke care plan for you or your loved one following an initial assessment. When you sign off on the plan, we provide a copy of all
documents relating to you or your loved one’s care and our process and pricing are completely transparent.

Care as it should be

We believe care should be empowering, and that’s why we’re on a mission to provide the very best independent home care service in Reading and Wokingham. We regularly review care plans to ensure we’re meeting our clients’ needs. If you have any questions please get in touch and our team will be happy to talk you through them.