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Due to the COVID-19 situation, some of the organisations listed on this site have posted service updates and will continue doing so. Many phone lines and websites are still available, however some contact details may have changed. Try the organisation's own website if you're having difficulty getting through.

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DrugFAM Support

DrugFAM offers a range of support services to families, friends and carers who are struggling to cope with the nightmare of a loved one’s addiction to drugs or alcohol and to those who have been bereaved by addiction or related causes. 

Through our range of services we give families the strength to break free from the cycle of addiction and rebuild their lives.  We are dedicated to what we do because we know it makes a difference.

Our Active Addiction service understands the you may be overwhelmed by feelings of helplessness, guilt and shame.

Often these feelings are made worse by the stigma surrounding addiction and a feeling that you can’t speak to your friends, colleagues or other family members about the situation.

Our aim is to help you find ways of coping better with the situation, so that you can start to regain control of your life and start to focus on your own well-being.

Our bereavement services provide opportunities for you to share your individual experiences of loss with our dedicated team.

Our range of individualised support includes:-

  • Telephone and Email
  • One to One and Local Befriending
  • Bereavement by Addiction Support Group
  • Bereavement by Addiction Conference
  • Bereavement by Addiction Bespoke Handbook

We are here to help, please don't hesitate to contact DrugFam. Don't be on your own, pick up the phone.

Who to contact

0300 888 3853 ~ Help Line (9am to 9pm all week)
via website
DrugFam Website

Where to go

Oakley Hall
Castle Street
High Wycombe
HP13 6RF

Our Head Office at Oakley Hall, High Wycombe is open 9-5, Mon-Fri

See website for further information :

Time / Date Details

Time of day
Session Information
Helpline available 7 days a week 9am - 9pm

Other Details


Referral required
Other notes

We also have Support Groups in Swallowfield and Slough.  We offer several forms of Support

- Telephone and Email Support

- Weekly Support Groups

- A Local Befriending Service

- Education Work in schools and prisons

- Support for those Bereaved by Addiction

This information has been collected from third party providers therefore the Reading Services Guide, Reading Borough Council (RBC) and Brighter Futures for Children (BFfC) cannot accept responsibility for the accuracy of this information and recommends that parents, carers, young people, residents and professionals check with providers regarding DBS (Disclosure & Barring Service) and OFSTED registrations and CQC registrations. Information collected by Reading Service Guide; is used solely to implement and supply the Family Information Service (FIS), Special Educational Needs & Disabilities - Reading's Local Offer, Adults & Carers Support Group and Reading Youth.