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Coronavirus

Due to the rapidly changing COVID-19 situation, some of the organisations listed on here are still in the process of posting service updates. Many phone lines and websites are still available, but some contact details have changed. Try the organisation's own website if you're having difficulty getting through.

If you have any queries, please email us at dos@reading.gov.uk or fis@reading.gov.uk

Alzheimer's Society - National Dementia Helpline Covid-19 response

COVID-19 RESPONSE: Extending the operating hours of the national Dementia Connect Support Line. Trained advisors can be contacted via 0333 150 3456 for advice and guidance. 

  • People with questions about what they should be doing and how they should be interacting with people living with dementia at this time can access this guidance. 

  • Any community groups or individuals that wish to support vulnerable adults during this time can contact Alzheimer’s Society for information and guidance. This includes how to access our online Dementia Friends awareness sessions. 

Last updated: 30/03/2020

The word dementia describes a set of symptoms that may include memory loss and difficulties with thinking, problem-solving or language. Dementia is caused when the brain is damaged by diseases, such as Alzheimer's disease or a series of strokes. Dementia is progressive, which means the symptoms will gradually get worse.

Call the national dementia helpline below to find out more or contact the local office in Reading  for further info.

Who to contact

Telephone
0333 150 3456
Website
http://www.alzheimers.org.uk/
Talking Point - Forum, information and support
Parent Organisation

Time / Date Details

When is it on
Monday to Wednesday 09:00 - 20:00; Thursday to Friday 09:00 - 17:00; Saturday to Sunday 10:00 - 16:00

Other Details

Costs

Is there a charge for
using this service?
No

Availability

Referral required
No
Referral Details

Anyone wishing to access information and support about dementia is welcome to contact this number.

Ratings

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This information has been collected from third party providers therefore the Reading Services Guide, Reading Borough Council (RBC) and Brighter Futures for Children (BFfC) cannot accept responsibility for the accuracy of this information and recommends that parents, carers, young people, residents and professionals check with providers regarding DBS (Disclosure & Barring Service) and OFSTED registrations and CQC registrations. Information collected by Reading Service Guide; is used solely to implement and supply the Family Information Service (FIS), Special Educational Needs & Disabilities - Reading's Local Offer, Adults & Carers Support Group and Reading Youth.

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