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Due to the COVID-19 situation, some of the organisations listed on this site have posted service updates and will continue doing so. Many phone lines and websites are still available, however some contact details may have changed. Try the organisation's own website if you're having difficulty getting through.

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The Compassionate Friends (Bereaved parents and families supporting each other)

The Compassionate Friends 

‘Every parent’s worst nightmare is to lose a child’. This phrase may be a cliché but each year, for thousands of parents, the nightmare becomes a reality. The Compassionate Friends is an organisation of bereaved parents offering support, understanding and friendship to others after the loss of a child, of any age, from any cause.  We offer a National Telephone Helpline, staffed by bereaved parents, and available for support and information 365 days a year, as well as a website and moderated online forum, local support contacts and groups, weekend gatherings and retreats, information leaflets, bereavement support publications and a postal library. Some specialist sibling support is also available. Local support group in west Reading see website for contact details. 

Helpline: 0345 123 2304  

Hours: daily from 10.00-16.00 and 19.00-22.00





Who to contact

0345 123 2304 (helpline)

Where to go

The Compassionate Friends
Kilburn Grange
Priory Park Road

Time / Date Details

When is it on
Daily 10am-4pm and 7pm to 10pm
Time of day
Session Information
Those are the hours at which our helpline operates

Other Details


Referral required
Other notes

The service is a support network of bereaved parents and for bereaved parents and their families after the loss of a child of any age

This information has been collected from third party providers therefore the Reading Services Guide, Reading Borough Council (RBC) and Brighter Futures for Children (BFfC) cannot accept responsibility for the accuracy of this information and recommends that parents, carers, young people, residents and professionals check with providers regarding DBS (Disclosure & Barring Service) and OFSTED registrations and CQC registrations. Information collected by Reading Service Guide; is used solely to implement and supply the Family Information Service (FIS), Special Educational Needs & Disabilities - Reading's Local Offer, Adults & Carers Support Group and Reading Youth.