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My Care My Home

My Care My Home (RBC's partner to help people access independent financial information and advice) have a new LIVE WEB CHAT facility. 


My Care My Home - Information, Advice, and Later Life Services 

Do you have questions about care?? 

Navigating the care system isn’t something most of us think about until we’re at crisis point but help is here whenever you need it from My Care My Home, A registered charity. My Care My Home is here to help provide clarity and empower you to make the right decisions when it comes to care for yourself or a loved one.? 

The friendly team of care advisors are on hand to take the guesswork out of your care journey. They provide completely free, impartial, and expert advice about every aspect of finding and funding care. Some of our services are chargeable, for example a comprehensive care needs assessment. So, whether you need a little extra help at home or are considering a move into a care home, they can guide you every step of the way. They also work in close partnership with organisations who provide services to help fund your short or long-term care in your own home or in a care home.? 

If you’re someone who likes to plan for the future, they can help with that too! Putting a Lasting Power of Attorney (LPA) in place and writing a will are important steps to a carefree retirement. Get in touch to speak to the experts in care.? 


The Care and Home Inheritance Plan - Care home fees paid for without having to sell your home 

Do you need to sell your home to pay for your care home fees? The Care and Home Inheritance Plan offers an alternative solution; paying for your care home fees without selling your home, and your beneficiaries inherit the home.? 

Please contact My Care My Home to find out if the Care and Home Inheritance Plan is suitable for you. 

My Care My Home services are available across all of England and Wales. 

Who to contact

Contact Position
Care Adviser
0800 731 8470

Where to go

My Care My Home - Head office
Alder Suite, 1st Flr,C
North Mamhilad House, Mamhilad Park Estate

Please note that while our head office is in Pontypool, My Care My Home works in partnership with Local Authorities across the UK.

Time / Date Details

When is it on
Open 8am until 8pm, seven days a week
Time of day

Other Details


Is there a charge for
using this service?


Referral required

This information has been collected from third party providers therefore the Reading Services Guide, Reading Borough Council (RBC) and Brighter Futures for Children (BFfC) cannot accept responsibility for the accuracy of this information and recommends that parents, carers, young people, residents and professionals check with providers regarding DBS (Disclosure & Barring Service) and OFSTED registrations and CQC registrations. Information collected by Reading Service Guide; is used solely to implement and supply the Family Information Service (FIS), Special Educational Needs & Disabilities - Reading's Local Offer, Adults & Carers Support Group and Reading Youth.