Skip to main content


Due to the COVID-19 situation, some of the organisations listed on this site have posted service updates and will continue doing so. Many phone lines and websites are still available, however some contact details may have changed. Try the organisation's own website if you're having difficulty getting through.

If you have any queries, please email us at or

Reading Carers Card

Many people are family carers and support someone who relies on them to collect shopping, prescriptions and other essential items. You may not identify yourself as a carer because you are firstly a parent, a wife, husband, daughter, son, grandchild, friend or neighbour.

Reading Mencap have produced The Reading Carers Card it’s available to carers for FREE and it will identify you as an unpaid carer in order to help shorten the time you might have to spend queueing for a shop, a pharmacy or even a health appointment. It is supported by Reading Borough.

If you are already linked to a support service, contact them and they will advise you on how to get your card. If not, see various services below who will support you to access your family carers card.

How to access the Reading Carers Card - contact the following organisations.

Reading Mencap email -  Tel: 0118 966 2518

Reading Voluntary Action – Tel  0118 937 2273 or email

Age UK Berkshire – email Tel 0118 9594242

Reading and West Berkshire Carers Hub  Tel 0118 9454209

Berkshire Cancer Centre 0118 322 8700 (cards will be available to patients actively receiving treatment from the service).

Autism berkshire - Tel: 01189 594 594 or email Autism Berkshire

If you need further help, contact the Family Information Service - 0118 9373777 (option 2)

Who to contact

Contact Name
Reading Mencap
0118 966 2518

This information has been collected from third party providers therefore the Reading Services Guide, Reading Borough Council (RBC) and Brighter Futures for Children (BFfC) cannot accept responsibility for the accuracy of this information and recommends that parents, carers, young people, residents and professionals check with providers regarding DBS (Disclosure & Barring Service) and OFSTED registrations and CQC registrations. Information collected by Reading Service Guide; is used solely to implement and supply the Family Information Service (FIS), Special Educational Needs & Disabilities - Reading's Local Offer, Adults & Carers Support Group and Reading Youth.