Disabled Children & Young Peoples Register and Care Passport

Brighter Futures for Children

The Disabled Children & Young People's Register (DCR) is a secure database that aims to capture information about all children and young people aged 0-18 years with special educational needs and disabilities (SEND) living within the Reading Borough area.  The information that you give us will be used anonymously to show the use of and demand for services in Reading. We will use this information to help us to plan, monitor, and develop appropriate facilities and services for disabled children, young people, and their families. NOTE: This register is for Reading Borough Council residents only.

Reading Borough Council – providing the Family Information Service/SEND Local Offer for Brighter Futures for Children Brighter Futures For Children - Website


Updated -April 2023

Next review April 2024

Who manages the Children & Young People's Register?

The register is managed by the Family Information Service (FIS) Registering is voluntary but we would like to encourage as many of you as possible to register so that we can get as clear a picture as possible of the needs for support in Reading.

Contact FIS on 0118 9373777 option 2 or email fis@reading.gov.uk if you need further information or assistance.

How do I register?

To register you must complete an easy online form that will allow you to provide us with details. You have the option to opt-out anytime by emailing localoffer@reading.gov.ukNote when registering a child, please register using the parent/carers name and not the child or young person's details.

This form is intended for completion by parents or carers of the child or young person with SEND or the young person can also complete the form. To register you must complete the online form which will allow you to provide us with details of your child or young person. We will be able to use your contact details to keep you up to date with developments in service provision and keep you up to date with the latest news including the SEND Local Offer newsletter and other relevant information that supports children and young people with SEND. Section 10 of the Children Act 2004 provides the legal basis for partnerships working across local authorities, health authorities, and other relevant parties; for example, parent forums. These may be used for the planning and delivery of short breaks and other services.

Terms and Conditions of Use 

How will the data be used?

All information held on the Children & Young People’s Disabilities Register will be treated in the strictest confidence and is protected in accordance with the Data Protection Act 1998. 

Some information (this does not include personal information) anonymized may be shared with authorised personnel with Reading Borough Council (RBC) or Brighter Futures for Children (BFfC) for the purposes stated above.  You will have full access to the information that is held about your child and have the right to remove it at any time, by logging in to your account - My Account  or by emailing localoffer@reading.gov.uk

Will I need to keep the information up to date?

It is voluntary to register, however, it is important that the database is kept up to date. Every 6-12 months you will be sent a reminder to check the information held about your child is current and accurate, and will be asked to make any amendments to your information that may have taken place, e.g. change of address, school.  However, you are able to sign in at any time to review or update your information.

Other benefits of registering

The register also enables us to:

  • Provide information, advice and support tailored to your child’s needs
  • Inform you of agencies and organisations that specialise in working with children with SEND children
  • Keep you up to date with the latest developments in education, support etc.
  • Receive regular e-updates
  • Get sent the SEND Local Offer newsletter (termly)
  • Access to getting a Max Card
How do I get a MAX Card?

Registration on the Children and Young People’s Disabilities Register is not a requirement to obtain any services in Reading and equally does not constitute automatic entitlement to any services.  When you complete the registration form you will be given the option to receive a Max Card.  If you choose to receive this, please note none of your information is shared with Max Card provider. 

Only one card per registered child or young person with SEND will be issued per family, with a maximum of 2 cards per family where two children or young person are registered with SEND. One parent carer must be a Reading Borough Council resident. Max cards will have to collected from Reading Borough Council, reception. If a card is required to be posted, Reading Borough Council does not accept loss or damage liabilities, and we will not be able to issue a replacement card. 

Max Card is a national, local authority-commissioned discount initiative for looked after children and children with additional needs aged 0-25 years.  The scheme enables families to visit hundreds of attractions across the UK at a free or discounted rate.  

How do I renew my MAX Card?

If your MAX card has expired, and you would like to renew for a new card, then you must sign in to your record using the link below, to confirm all the information you originally completed is still accurate and up to date. We will not be able to issue a new card until the information has been checked and verified by the parent carer or young person.

This is to make sure address details are still correct etc. so that we post the new card out to the up-to-date address. 

If you have any queries please email localoffer@reading.gov.uk

Using the following link to sign in to your account - https://servicesguide.reading.gov.uk/kb5/reading/directory/sign_in.page

Do I need a diagnosis to register?

You do not need a diagnosis to register.

"You’re disabled under the Equality Act 2010 if you have a physical or mental impairment that has a ‘substantial’ and ‘long-term’ negative effect on your ability to do normal daily activities".  • ‘substantial’ is more than minor or trivial, eg it takes much longer than it usually would to complete a daily task like getting dressed

• ‘long-term’ means 12 months or more, eg a breathing condition that develops as a result of a lung infection.There are special rules about recurring or fluctuating conditions, eg arthritis.

Progressive conditions

A progressive condition is one that gets worse over time. People with progressive conditions can be classed as disabled.

However, you automatically meet the disability definition under the Equality Act 2010 from the day you’re diagnosed with HIV infection, cancer or multiple sclerosis


Who do I contact to find out more, or need help with registering?

Contact the Family Information Service - SEND Local Offer - 0118 9373777 (option 2) localoffer@reading.gov.uk

How do I get a Care Passport?

Once you have registered your child or young person on the Children & Young Peoples Disability Register (DCR), then you will have the option to create a care passport. 

The care passport can be competed by the parent carer, to provide information about the young person, which can be used when attending short breaks, activities etc. 

You can only complete the care passport once you have submitted your registration on the DCR. You will then have to sign back in to your account to complete the Care Passport - Sign in here. Once signed in click on 'Your child's disability record', under actions select 'care passport'.

If you need help with registering, please contact the Family Information Service.

Telephone - 0118 9373777 option 2

email:- localoffer@reading.gov.uk

Lost or Stolen Max Cards

If your card is lost or stolen then please contact us as soon as possible so we can deactivate it.

We will not be able to re-issue another Max card until the expiry of your lost/stolen card has been reached. (this will be logged on our system). 

We cannot take responsibility for any MAX cards lost or stolen in the post. 



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Page last reviewed: 27/02/2024

Contact the Team

Family Information Service

fis@reading.gov.uk 0118 937 3777 OPTION 2 0118 937 3777 OPTION 2

SEND Local Offer

localoffer@reading.gov.uk 0118 937 3777 OPTION 2 0118 937 3777 OPTION 2

Adult & Carers Support

CSAAdvice.Signposting@reading.gov.uk 0118 937 3747 0118 937 3747
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