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Due to the COVID-19 situation, some of the organisations listed on this site have posted service updates and will continue doing so. Many phone lines and websites are still available, however some contact details may have changed. Try the organisation's own website if you're having difficulty getting through.

If you have any queries, please email us at or

Coronavirus ~ Latest advice for all residents (with link to Easy Read information tab)

Where to find information

The latest government guidance.

Advice for households with suspected coronavirus infection.  The full guidance is available here.

Reading Borough Council have a number of useful advice pages for residents during covid-19: 

Information on schools, childcare and other educational settings closure, for parent carers. Rolling update from Ofsted Ofsted ~ Coronavirus Covid-19 Rolling Update

Department for Education coronavirus (covid-19) guidance ~ To make our guidance to support education providers, local authorities and parents during the coronavirus (COVID-19) outbreak easy to access, we have now provided collection pages. These can be accessed using the links below:

The University of Chichester with MESH & VSO have produced ‘A Parent’s Guide to Promoting Early Learning and Development at Home (0 - 5 years)' to support families during Coronavirus pandemic. SKIP for Early Years Educators ~ Covid-19 Family Booklet

Please find below some resources that may be helpful for parent carers of children and young people with SEND or children and young people themselves.

A booklet has been produced Top Tips for Autistic and ADHD students returning to school please view in downloads on this page.

Public Health England have produced an easy read version of their Advice on the Coronavirus for places of education. You can download it here.

Local Response:

One Reading Community Hub Support 

0808 1894325

If you need extra help during the Coronavirus outbreak.

Special Educational Needs/Disabilities (SEND)

Minister for Children, Young People and Families' Open Letter to the SEND sector in relation to activity during the COVID-19 pandemic

Brighter Futures for Children (BFfC) has received and actioned requests made in the open letter Vicky Ford, Minister for Children, Young People and Families, sent to the SEND sector. 

BFfC is committed to working with key partners including schools, childcare settings and the voluntary sector to ensure the needs of children and young people with SEND are met, and that they and their families are supported throughout this difficult time.

Help reduce the spread - wear a mask

The best way to reduce the spread of Covid-19 is to practice safe social distancing wherever possible. Sometimes it can be hard to stay away from other people and face coverings can help provide some protection for others you come in contact with.

The information factsheets (pdf) entitled 'Help reduce the spread - wear a mask' as some useful tips in easy-read and in pictures on what to do when wearing a mask, such as:

Click on the above links to open the factsheets.

Page last reviewed: 13/10/2020